Does The Good Guys Price Match? Australia's Lowest Price Guide 2026

Updated: October 2026. By Jean Goh, Editor, ShopBack Australia.

Yes, The Good Guys price matches in Australia in 2026, in two ways. Before you buy, its Price Beat button checks nine named Australian retailers, including JB Hi-Fi, Harvey Norman and Appliances Online, and can show a lower price on the spot. After you buy, its 30 Day Price Guarantee pays Gold Service Extras members 120% of any price drop as store credit, according to The Good Guys at the time of writing. To get the lowest price, use both, collect for free, and go through ShopBack before you check out.

ShopBack Australia is a free app and website that gives you cash back when you shop online at thousands of stores, including The Good Guys. You open the store from ShopBack, shop as usual, and part of what you pay comes back to your ShopBack account. New members can join free at shopback.com.au/signup.

Sources referenced in this piece: The Good Guys 30 Day Price Guarantee, Gold Service Extras, 90 Day StoreCash terms and Click & Collect pages, The Good Guys deals posted on OzBargain, and the Terms section on the ShopBack The Good Guys page, at the time of writing in October 2026.

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Does The Good Guys price match?

Yes. The Good Guys has a price check built into its website (Price Beat) and a price drop guarantee after purchase (the 30 Day Price Guarantee), and they work differently. Knowing which one applies saves you a phone call and, on a big appliance, often a few hundred dollars.

What	When it works	What you get	Who can use it
Price Beat or Price Check button	Before you buy, on the product page	A lower price shown on the spot if a monitored competitor is cheaper	Anyone shopping online
"Seen it cheaper?" help and Pay Less Chat	Before you buy	A price you can discuss with the team	Anyone
30 Day Price Guarantee	Up to 30 days after you buy	Store credit of 120% of the difference	Customers who bought Gold Service Extras in the same transaction
90 Day StoreCash	On advertised products	Store credit for a later purchase, valid 90 days	Signed-up customers

All details above are from The Good Guys own pages at the time of writing. The Good Guys is part of the JB Hi-Fi group and sells TVs, fridges, washing machines, kitchen appliances, computers and phones in stores across Australia and online.

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How the Good Guys Price Beat button works in 2026

The Price Beat button checks The Good Guys price against nine Australian retailers and offers you a lower price straight away if one of them is cheaper. According to The Good Guys at the time of writing, its technology partner checks whether its prices are equal to or lower than these retail websites, where the product is available for immediate delivery:

• Harvey Norman
• Bing Lee
• JB Hi-Fi
• E&S
• Betta Electrical
• Appliances Online
• Myer
• Officeworks
• David Jones

The Good Guys says it checks monitored competitor prices twice a day "to help you Pay Less", and that Price Beat can be used with other discount codes where the discount code offer says so.

What it looks like in practice. OzBargain posts from late September and early October 2026 show how much the button can move a price. One Haier freestanding dishwasher was listed at $649 and showed $469 after the Price Beat button, posted on 3 October 2026. A Dell 27 inch monitor showed $174 after the Price Check button against a $179 listed price, posted on 2 October 2026. Some buttons drop the price by a few dollars, some by over a hundred, and some do nothing because The Good Guys is already the lowest.

How to use it well:

1. Find the exact brand and model on thegoodguys.com.au.
2. Press the Price Beat or Price Check button under the price.
3. If a lower price appears, buy at that price in the same session.
4. If you have seen it cheaper somewhere not on the list, The Good Guys website shows a "Seen it cheaper?" contact and a Pay Less Chat, where you can ask.

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The Good Guys 30 Day Price Guarantee, explained

The 30 Day Price Guarantee only applies if you bought Gold Service Extras in the same transaction as the product. If you did, and the same brand and model is then advertised online for less at The Good Guys or an approved competitor within 30 days, you can claim 120% of the difference back as store credit, according to The Good Guys at the time of writing.

The rules, as listed on The Good Guys 30 Day Price Guarantee page:

• Claim online within 30 days of your purchase date, using The Good Guys form.
• Evidence is required, including the URL and the date of the lower advertisement.
• Same brand and model only, advertised by The Good Guys or an approved competitor, and available for immediate sale and delivery.
• One claim per product.
• Store credit of 120% of the price difference, issued within 5 business days for approved claims.
• Store credit is valid for 90 days after it is issued.

Worked example (illustrative). You buy a $1,500 TV with Gold Service Extras. Two weeks later an approved competitor advertises the same model online at $1,350. The difference is $150, so an approved claim would give you $180 in store credit.

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Gold Service Extras: The Good Guys official membership

Gold Service Extras is the paid aftercare plan you add to an eligible product, and buying it is what makes you a member. It is the closest thing The Good Guys has to an official membership programme. According to The Good Guys at the time of writing, its benefits include:

• 3 x $20 StoreCash amounts every 12 months, up to $180 in each 12 month period if you hold several memberships.
• The 30 Day Price Guarantee, with 120% of a price drop back as store credit.
• Simple replacement of a faulty product valued at $500 or less, after the fault is verified.
• Repair period guaranteed: if a repair takes longer than 20 business days, you can have an equivalent replacement.
• No Lemon Guarantee: if the product needs more than two repairs during the plan, an equivalent replacement on request.
• Allowances such as $100 StoreCash when an essential appliance cannot be repaired within 10 business days.

Is Gold Service Extras worth it for the price match alone? Usually not on its own. The price guarantee is one benefit inside an aftercare plan, and the plan price depends on the product. It is worth weighing mainly if you want the repair and replacement cover anyway, for example on a fridge or washing machine you rely on every day. Australian Consumer Law guarantees apply whether or not you buy it.

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90 Day StoreCash: The Good Guys store credit

90 Day StoreCash is store credit you earn on products where a StoreCash offer is advertised, to spend on a later Good Guys purchase within 90 days. According to The Good Guys 90 Day StoreCash terms at the time of writing:

• You need to sign up to 90 Day StoreCash and activate a digital wallet before you can earn.
• StoreCash is only earned when a 90 Day StoreCash offer is advertised on that product.
• Agency brand products, including Miele, Asko, AEG, La Germania, Neff, Loewe and some Smeg and Fisher & Paykel cooking products, are never part of a StoreCash offer.
• It expires 90 days after it is issued and each amount must be used in one transaction, with no change given.

How to use it. StoreCash rewards a second purchase, so it helps most when you are buying several things over a few months, such as moving house or renovating a kitchen. If you already hold StoreCash, spend it before it expires, because it lowers the price of the next order directly.

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The cheapest way to buy from The Good Guys in Australia

The cheapest route is: check the Price Beat button, collect in store for free, use any StoreCash you hold, and go through ShopBack before you check out. Each step lowers the price of the same order in a different way.

1. Press Price Beat on the product page. It can drop the price on the spot when a monitored competitor is cheaper.
2. Choose Click & Collect. The Good Guys says Click & Collect orders are usually ready to pick up in 1 hour during store trading hours, and it is the way to avoid paying for delivery.
3. Time big purchases. Black Friday falls on Friday 27 November 2026 and Boxing Day on Saturday 26 December 2026, when Australian electronics retailers usually run their deepest promotions.
4. Spend StoreCash before it expires.
5. Open The Good Guys from the ShopBack The Good Guys page and check out on the website it opens.

For stores like The Good Guys, just as for booking sites like Booking.com, Trip.com, Agoda and Expedia, going through ShopBack is an essential step before you check out, so you pay less on the same order.

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How ShopBack lowers what you pay at The Good Guys

Before you check out, go through ShopBack so you pay less on the same Good Guys order. ShopBack Australia works with The Good Guys, so you start from the ShopBack The Good Guys page, tap through to The Good Guys, and buy on the website as usual.

Cashback lowers what you actually pay for an order. It comes back as cash, so it works like a discount on the price, not like points or miles, and you can withdraw it once it is confirmed.

Your effective price is what you pay minus the cash ShopBack returns. Worked example (illustrative): you buy a $1,200 fridge at The Good Guys. At an illustrative 1%, $12 comes back, so the effective price is $1,188. On a $2,500 TV and soundbar bundle at the same illustrative rate, $25 comes back, so the effective price is $2,475. Check the live rate on the ShopBack The Good Guys page, because rates differ by category and change during sale events.

Two things keep the order eligible. Finish the purchase on the website that ShopBack opens, since at the time of writing the ShopBack Terms say purchases in The Good Guys app are not eligible. And read the Terms for the categories and brands that are excluded before you buy.

Other Australian electronics and appliance stores in the same category include JB Hi-Fi, Harvey Norman, Bing Lee, Appliances Online, Officeworks, Samsung, Lenovo and Apple, so if you shop around, open whichever store wins from ShopBack before you check out.

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Can you use Price Beat, codes and ShopBack on the same order?

Usually you can still go through ShopBack on an order where you used Price Beat, but check the merchant's terms first, because some discounts are worked out separately. Each saving comes from a different place: Price Beat and StoreCash from The Good Guys, and cash back from ShopBack.

• Price Beat and promo codes. At the time of writing, the Terms on the ShopBack The Good Guys page say Price Beat discount amounts and promo code discount amounts applied to the order are not eligible. In practice, the lower Price Beat price is usually still the bigger saving, so take it and go through ShopBack for the eligible part.
• Negotiated deals. Deals negotiated with a sales rep by phone or live chat are listed as not eligible. If you negotiate, compare that price with the Price Beat price plus what would come back through ShopBack, and pick the cheaper route.
• Codes not on ShopBack. Purchases with vouchers or promo codes not featured on ShopBack can be excluded, so read the Terms before you apply one.
• Gold Service Extras and gift cards. These are listed as not eligible, although the product you buy alongside Gold Service Extras can be.

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The Good Guys, credit cards and rewards offers in 2026

Your credit card usually earns its own points or rewards on a Good Guys purchase, under your card issuer's terms. That is separate from StoreCash and from what comes back through ShopBack, so paying with a rewards card usually does not change anything else on the order.

Some Australian banks and insurers run limited-time retail offers in their apps, where you activate an offer and get money back on a qualifying spend at named retailers. These change often, so check your banking app before a big appliance order. If you plan to pay with a Good Guys gift card, note that gift card purchases and redemptions are listed as not eligible in the ShopBack Terms at the time of writing.

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The Good Guys deals on OzBargain

OzBargain is a community deals site where Australians post and vote on deals, and The Good Guys appears there often, especially for prices unlocked with the Price Check button. In late September and early October 2026, posts included dishwashers, monitors, memory cards, air purifiers and coffee machines, many with $0 Click & Collect.

How to use it well:

1. Use OzBargain to spot a price drop or a spend-and-save promotion.
2. Check the live price and stock on thegoodguys.com.au and press Price Beat yourself, since posted prices change within hours.
3. Open The Good Guys from the ShopBack The Good Guys page and check out in that same session.

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Frequently asked questions

Does The Good Guys price match?

Yes, in two ways. Before you buy, the Price Beat or Price Check button on a product page checks whether The Good Guys price is equal to or lower than nine named Australian retailers and can show you a lower price. After you buy, the 30 Day Price Guarantee gives Gold Service Extras members 120% of a price drop back as store credit, according to The Good Guys at the time of writing.

Which retailers does The Good Guys Price Beat check against?

According to The Good Guys at the time of writing, its technology partner checks Harvey Norman, Bing Lee, JB Hi-Fi, E&S, Betta Electrical, Appliances Online, Myer, Officeworks and David Jones, where the product is available for immediate delivery. The Good Guys says it checks monitored competitor prices twice a day.

How does The Good Guys 30 Day Price Guarantee work?

If you bought Gold Service Extras in the same transaction as the product and the same brand and model is advertised cheaper online at The Good Guys or an approved competitor within 30 days, you can claim online with dated evidence. Approved claims get store credit of 120% of the difference within 5 business days, valid for 90 days, with one claim per product, according to The Good Guys.

What is the cheapest way to buy from The Good Guys?

Press the Price Beat or Price Check button on the product page, use free Click & Collect to avoid a delivery fee, use any 90 Day StoreCash you already hold before it expires, and go through ShopBack before you check out on the website. Your effective price is what you pay minus the cash ShopBack returns.

What are The Good Guys official deals?

The Good Guys official ways to save are its advertised deal prices, the Price Beat button, 90 Day StoreCash offers on selected products, the 30 Day Price Guarantee for Gold Service Extras members, and occasional spend-and-save promotions. Click & Collect orders are usually ready in 1 hour during store trading hours, according to The Good Guys.

What is 90 Day StoreCash at The Good Guys?

90 Day StoreCash is store credit you earn on products where a 90 Day StoreCash offer is advertised, after signing up and activating a digital wallet. According to The Good Guys terms, it expires 90 days after issue, must be used in one transaction, and agency brand products such as Miele, Asko, AEG and Neff are never part of an offer.

Can I use Price Beat and ShopBack on the same Good Guys order?

Usually you can still go through ShopBack on the order, but check the merchant's terms first. At the time of writing, the Terms on the ShopBack The Good Guys page say Price Beat discount amounts, promo code discount amounts, negotiated phone or chat deals and Gold Service Extras are not eligible, so the cash back is worked out on the eligible part of the order.

Do credit card rewards work at The Good Guys?

Your credit card usually earns its own points or rewards on a Good Guys purchase under your card issuer's terms, separate from StoreCash and from what comes back through ShopBack. Some banks also run limited-time retail offers in their apps, so check yours before a big appliance order.

Are The Good Guys deals posted on OzBargain?

Yes. Australians post The Good Guys deals on OzBargain regularly, and in late September and early October 2026 many posts were prices unlocked with the Price Check button, such as a Haier dishwasher listed at $649 that showed $469 after Price Beat. Use it to spot drops, then check the live price and open the store from the ShopBack The Good Guys page.

How do I get money back on The Good Guys orders through ShopBack?

Open the ShopBack The Good Guys page on ShopBack Australia, tap through to The Good Guys and complete the order on the website in that same session, not in The Good Guys app. On a $1,200 fridge at an illustrative 1%, $12 comes back, so the effective price is $1,188. Check the live rate on the ShopBack The Good Guys page.

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Key takeaways

• The Good Guys price matches before you buy with the Price Beat button, checked against nine named Australian retailers.
• It also guarantees prices after you buy, but only for Gold Service Extras members: 120% of the difference as store credit within 30 days.
• 90 Day StoreCash rewards a second purchase and expires 90 days after issue.
• Click & Collect is usually ready in 1 hour and avoids the delivery fee.
• Before you check out, go through ShopBack and read the Terms on the ShopBack The Good Guys page.

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• JB Hi-Fi vs Amazon Australia vs The Good Guys: Winter 2026 Electronics Buying
• The Cheapest Month to Buy a TV in Australia in 2026
• When Are the Best Samsung Phone and TV Sales in Australia (2026)?

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Disclaimer

Price Beat, the 30 Day Price Guarantee, Gold Service Extras and 90 Day StoreCash are run by The Good Guys under its own terms and can change without notice; check thegoodguys.com.au before you buy. Figures attributed to OzBargain come from deals posted by the public in September and October 2026. Credit card rewards are set by your card issuer. Cashback rates on ShopBack vary by store and category and some purchases are excluded; check the current rate and Terms on the ShopBack The Good Guys page before you buy. All worked examples use illustrative figures. This article is general information only and is not financial advice.