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The Good Guys

4% Cashback

1.5%
Shopback Plus Background

5% Cashback

Upsized

Standard Cashback

4%

5%

Cashback timeline

Purchase

Tracked in

2 days

Confirmed in

60 days

Terms and exclusions

Exclusions

You won't get Cashback on:

  • ASKO, Miele, AEG, Neff, Bertazzoni, La Germania, FFalcon, Loewe and Apple
  • Playstation 5, Playstation 5 Digital Edition and Xbox Series X 1TB
  • Nintendo Switch 2
  • Gold Service Extras
  • Negotiated offers (for example through live chat and the on the phone/ Deals with a Sales Rep )
  • Any Price Beat discount amounts or promo code discount amounts that have been applied to the order
  • Products marked as "Shipped by Supplier" from brands Fisher & Paykel and Smeg
  • Any Gift Card, Voucher or store credit purchase
  • Any Gift Card or Voucher redemption
  • Other loyalty programmes unless otherwise stated
  • Purchases made with Vouchers or Promo codes not featured on our platform
  • Fees · Taxes · Shipping and delivery · Credit card charges

Any exceptions will be at the store's discretion.

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

  • Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

The Good Guys terms and conditions

  • Display best viewed on desktop, you may encounter issues if browsing from an iOS device.
  • Cashback is not applicable for purchases made via the The Good Guys app.

ShopBack terms of use

Cashback tips

Remember to check T&Cs
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Restart from this platform every time
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Re-start from this platform every time
Empty shopping cart first
For The Good Guys, you need to clear your cart, close the The Good Guys app, open this platform to visit the The Good Guys app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
Empty shopping cart first
Restart from this platform if payment fails
If you encounter payment errors during your purchase, you should restart your visit to the The Good Guys from this platform to ensure that your Cashback continues to be tracked.
Accept all cookies from the store
The Good Guys can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.