These items are not eligible for Cashback:

• ASKO, Miele, AEG, Neff, Bertazzoni, La Germania, FFalcon, Loewe and Apple
• Playstation 5, Playstation 5 Digital Edition and Xbox Series X 1TB
• Gold Service Extras
• Negotiated offers (for example through live chat and the on the phone/ Deals with a Sales Rep )
• Any Price Beat discount amounts or promo code discount amounts that have been applied to the order

We calculate Cashback based on the purchase price, excluding:

• Fees
• Taxes
• Shipping and delivery fees
• Credit card charges

This Cashback deal is not valid together with:

• Any Gift Card, Voucher or store credit purchase
• Any Gift Card, Voucher or store credit redemption
• Other loyalty programmes unless otherwise stated
• Vouchers or Promo codes not featured on ShopBack

Any exceptions will be at the store's discretion.

Cashback tracking

• Cashback is available only if you visit the The Good Guys website via our platform.
• The Good Guys can only confirm to us that an order is recorded if you accept all cookies that appear on their pages.
• Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Refunds, cancellations and no-shows

• Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

General disclaimers

• Accounts that engage in fraudulent orders or activities to game or cheat the Cashback system will be banned and Cashback forfeited. ShopBack reserves the right in its sole and absolute discretion to disqualify any users at any point of time.
• Any infringement of the above terms and conditions would result in the loss of all bonuses. A repeat offence would result in the closure of your ShopBack account.

Cashback tracking tips

• Always return to this platform and click through to The Good Guys for every new transaction. Make sure the link on our platform is the last link you use to visit the The Good Guys website.
• Don’t click on any third party links or extensions or use any adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
• For The Good Guys, always clear your cart before using the link from this platform. Items already in the cart when you visit from a link on our platform will not be tracked for Cashback.
• If you encounter payment errors during your purchase, you should re-start your visit to the The Good Guys website from this platform to ensure that your Cashback continues to be tracked.

• Display best viewed on desktop, you may encounter issues if browsing from an iOS device.
• Cashback is not applicable for purchases made via the The Good Guys app.