The Good Guys

The Good Guys is an Australian electronics and home appliance retailer selling televisions, fridges and freezers, washing machines and dryers, dishwashers, cooking appliances, small kitchen appliances, vacuums, heating and cooling, computers, phones and wearables, smart home and gaming. It sells online at The Good Guys and through a national store network. It sits alongside JB Hi-Fi and Harvey Norman as one of the three big-ticket electronics chains in Australia, and is owned by JB Hi-Fi Group.

The Good Guys, JB Hi-Fi and Harvey Norman rotate the sharpest TV pricing in Australia across major sale windows. The Good Guys uses Price Attack and Deal Days tags plus TV + soundbar bundle deals. Gold Service Extras members can claim 120% of any 30-day price drop back as store credit. Activate ShopBack Australia before clicking through for cashback on top.

For everyday major brands (LG, Samsung, Fisher & Paykel, Westinghouse, Hisense) the cheapest fridge in Australia typically cycles between The Good Guys, JB Hi-Fi Home and Harvey Norman. Premium built-in ranges (ASKO, Miele, AEG, Neff) are excluded from ShopBack cashback at The Good Guys, so route those separately.

The Good Guys, JB Hi-Fi Home, Harvey Norman and Bing Lee cycle the sharpest laundry pricing. Front-loaders and top-loaders see the deepest markdowns around EOFY and Boxing Day. Activate ShopBack before checkout for laundry-category cashback on top.

Back-to-school (January), EOFY (June), Click Frenzy (May and November), Black Friday and Cyber Monday (November) are the four main laptop-discount windows in Australia. The Good Guys Assurant Trade-In accepts eligible laptops, tablets, phones, consoles, smartwatches and cameras against a new purchase.

Fridge discounts concentrate around EOFY (June), Boxing Day and early January, and Click Frenzy. Stocktake and clearance windows in July after EOFY often clear remaining sale stock at further markdowns. Gold Service Extras 30 Day Price Guarantee returns 120% of any post-purchase price drop as store credit.

The Good Guys runs its End of Financial Year sale in the weeks leading up to 30 June across TVs, fridges, washing machines, dishwashers and cooking appliances. Business ABN customers use EOFY to claim assets. Activate ShopBack Australia before clicking through on sale day.

The Good Guys runs Boxing Day pricing across TVs, laundry, refrigeration, cooking and small appliances from 26 December. Popular items sell out fast; preview via the Digital Wallet and member offers ahead of time. Activate ShopBack on the day for cashback on eligible categories.

The Good Guys leans into 30 Day Price Guarantee (120% of any price drop as store credit for members) and StoreCash rewards; JB Hi-Fi Home runs sharper day-one TV and audio pricing plus its own perks program; Harvey Norman leads on finance and interest-free offers and commercial category depth. Check all three plus Bing Lee on the day, then route through ShopBack Australia to the winner. The Good Guys and JB Hi-Fi sit under the same JB Hi-Fi Group parent.

90 Day StoreCash is earned via Digital Wallet sign-up, qualifying purchases and Gold Service Extras member offers. Each reward is used in one transaction, expires 90 days after issue, and can be spent in store, online or by phone. 90 Day StoreCash and ShopBack cashback may compound on eligible orders.

Gold Service Extras is The Good Guys paid product-care membership. Savings mechanics: 30 Day Price Guarantee (120% of any price drop back as store credit), 3 x $20 90 Day StoreCash per 12 months to the Digital Wallet, VIP bonus StoreCash offers, 12-month gift card discounts. Product-care terms include simple replacement on faulty products $500 or less, No Lemon Guarantee, and $100 StoreCash food-spoilage or laundry-outage allowances.

Suits shoppers buying big-ticket appliances where a 30-day price drop is likely and multi-year reliability matters. Members get 120% back on any 30-day price drop as store credit, 3 x $20 StoreCash per 12 months, and product-care terms including No Lemon Guarantee and $100 outage allowances. Value depends on total spend and repeat purchases within the coverage window.

30 Day Price Guarantee for Gold Service Extras members: if the price drops at The Good Guys or an approved competitor within 30 days of purchase, members can claim 120% of the difference as store credit. Keep the receipt, the competitor's advertised price and the date. The 30-day price-drop refund is separate from any ShopBack cashback claim on the initial purchase.

Clear the cart, activate ShopBack Australia, click through to The Good Guys in the same browser session and complete checkout. Cashback is browser-only; The Good Guys app purchases do not earn cashback. Excludes ASKO, Miele, AEG, Neff and other listed premium brands, gaming consoles (PS5, Xbox Series X), negotiated offers and price-beat discounts. See the current rate and tracking window on the ShopBack The Good Guys page above. See also, read our AU electronics savings guide.

Three independent claim streams that may compound on eligible orders: Gold Service Extras is a product-care membership, StoreCash earns forward as store credit, ShopBack pays cashback on the current transaction. Clear cart, activate ShopBack before click-through, redeem eligible StoreCash at checkout, verify tracking. Stackability varies by promotion; excluded brands and categories do not earn ShopBack cashback.