Ensure that you search through ShopBack's search bar for every item that you add to the Taobao cart. Only items that appear on the ai.taobao search results page qualify for Cashback.
Group Buying Products, Digital Products like Mobile Reloads / Game Credits
Any amount offset by Taobao Points, Merchant Vouchers, Timed offers or new store promotion will not be eligible for Cashback, only the remaining paid amount will be eligible for Cashback.
Returns, exchanges & cancellations
Taobao app purchases
When will I get my Cashback?
1 Day Upon Confirming Order Received (????)
Excludes credits, vouchers, tax, shipping & service charges The usage of Tmall Points and Vouchers, any instalment payment methods will still qualify the purchase for Cashback Cashback will be tracked 1 day after you have received your order and click “Confirm Delivery” (“????”) Resellers, agent sites, giftcard orders, Orders outside of Australia. You may use a China shipping address.
Terms & Conditions
Ensure that you search through ShopBack's search bar for every item that you add to the Taobao/Tmall cart. Cashback rates vary for different products set by different stores. Shopback will give out the cashback according to commissions received by the Taobao stores Cashback will only appear in your Cashback history account upon confirmation that order has been received (i.e. "“????”) Accounts that engage in fraudulent orders/activities to game/cheat the Cashback system will be banned and Cashback forfeited Please note the use of Adblock software may affect your Cashback claim. If installed, please disable your ad blocking software entirely during your shopping sessions.