The Body Shop
Up to 7% Cashback
1.2%
| Standard | Upsized | |
|---|---|---|
New Customers | 0% | 7% |
Existing Customers | 0% | 1.4% |
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
35 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
Never miss Cashback on The Body Shop
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
For The Body Shop, you need to clear your cart, close the The Body Shop app, open this platform to visit the The Body Shop app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
If you encounter payment errors during your purchase, you should restart your visit to the The Body Shop from this platform to ensure that your Cashback continues to be tracked.
The Body Shop can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Shop and earn at similar stores
The Body Shop on ShopBack
What is The Body Shop?
The Body Shop is a British cosmetics company founded by Anita Roddick in Brighton in 1976, known for its body butters, its Forever Against Animal Testing campaign and its community fair trade sourcing. After spells under L'Oreal and Natura it was acquired by a consortium led by Aurea Group in 2024. Its Australian site at thebodyshop.com.au sells body care, skincare by skin type and ingredient, haircare, fragrance such as White Musk, gifts and advent calendars. Click through from the ShopBack The Body Shop merchant page before you order to earn cashback at the current published rate.
How does the Love Your Body Club work?
Love Your Body Club is The Body Shop's free loyalty programme, with one account covering online and store. Joining online currently gives 20% off a first order plus 50 points. You earn points on purchases, and accumulated points convert to vouchers at checkout; the site allows up to three rewards in one transaction, which it states as 300 points for $15 in total. Members with a birthday on file receive a $10 birthday reward by email within 48 hours of the day. ShopBack's exclusions list other loyalty programmes unless otherwise stated, so check the ShopBack The Body Shop page terms before stacking vouchers with a cashback click-through.
The Body Shop sale calendar 2026?
The Body Shop Australia runs rotating offers rather than a fixed calendar. As of early October 2026 the site is advertising advent calendars, 20% off skincare sets and bundles, a $10 Moringa body mist with any purchase. The windows to watch next are Click Frenzy in November, Black Friday on 27 November 2026, Cyber Monday on 30 November 2026 and Boxing Day on 26 December. ShopBack cashback applies in any window at the rate on the ShopBack The Body Shop page.
How does The Body Shop Australia delivery work?
Standard delivery is a flat $8.95 and free when the product value exceeds $79, arriving in 1 to 5 business days by Australia Post after dispatch from the Melbourne warehouse. Express is $14.95 to most states and $15.95 to Queensland, Western Australia and the Northern Territory, taking 1 to 3 business days. Fragrances and body mists contain alcohol and are classed as dangerous goods, so a cart holding them cannot use express. Click & Collect is usually ready within one business day when stock is at your store. ShopBack cashback is calculated on the amount you pay excluding delivery.
How do The Body Shop Australia returns work?
The Body Shop Australia offers an exchange or refund within 30 days of purchase on current products that are unopened and unused, with proof of purchase such as the receipt or online invoice. Discontinued clearance items cannot be returned and gift cards are non-refundable. Online orders can be returned by post, after contacting Customer Care first, or taken to any Body Shop store in Australia.
Is it better to buy The Body Shop online or in store in Australia?
Both channels share the Love Your Body Club account, prices and the 30-day returns policy, and online orders can be returned in store. Online adds the full range including online bundles, subscriptions with complimentary shipping, express delivery, and the ShopBack click-through, since cashback only tracks on orders placed on thebodyshop.com.au after clicking through from the ShopBack The Body Shop page. In store gives you testers, immediate pickup and no shipping threshold. A practical middle path is Click & Collect: order online through ShopBack so the cashback tracks, then collect from your local store within a business day.
Are The Body Shop subscriptions worth it?
The Body Shop Australia lets you subscribe to skincare, body care, haircare and grooming products you repurchase, choose a delivery frequency, and receive automatic deliveries with complimentary shipping on every subscription order. That removes the $79 free-shipping threshold for small repeat orders like a single hand cream or body butter. For ShopBack, the first subscription order placed after clicking through from the ShopBack The Body Shop page is the one most likely to track; check the merchant terms on the ShopBack page for how recurring shipments are treated.
Does The Body Shop charge more to ship to Queensland, WA and the NT?
Only for express. Standard delivery is the same $8.95 flat fee nationally and free over $79 in product value, though deliveries to those states and regional areas can take longer than the 1 to 5 business day estimate because everything ships from Melbourne. Express costs $15.95 to those three jurisdictions against $14.95 elsewhere, and remains unavailable for carts containing fragrance or body mists. Delivery location has no effect on ShopBack cashback, which is based on the product total.
How do I earn ShopBack Cashback on The Body Shop?
Go through ShopBack before you pay and the Cashback tracks to your ShopBack account: open The Body Shop merchant page on ShopBack and continue to thebodyshop.com.au. On your phone, open The Body Shop from the ShopBack app and finish the order there. Cashback is calculated on the amount you pay excluding delivery, at the current rate shown on the ShopBack The Body Shop page. ShopBack lists The Body Shop purchases as tracked and confirmed within the tracking and confirmation times shown on that page.
How do returns at The Body Shop affect ShopBack Cashback?
Cashback is based on what you keep: if you return or cancel part of an order, the Cashback adjusts to match. That applies to an unopened Body Shop order returned within the 30-day window, by post or in store. A faulty-product replacement handled by Customer Care without a refund leaves the original order as it is.
