Strand

Strand, long known as Strandbags, is an Australian bag and luggage retailer founded in 1927 that now runs an online store plus more than 300 shops across Australia and New Zealand. It sells handbags, work bags, backpacks, wallets, hard and soft suitcases, duffle and cabin bags, and travel accessories such as packing cubes and luggage tags. The range mixes own brands like Evity, Laura Jones, AYA, Colorado, Cabrelli, Marikai and Nere with Samsonite, American Tourister, Antler, Flylite, High Sierra, Travelon and Guess. Click through from the ShopBack Strand merchant page before you order to earn cashback at the current published rate.

STRAND+ is free to join with an email address, online or in store. New members get 10% off a first full-price purchase. After that, your spend accrues and Strand emails a reward voucher twice a year, capped at $300 in vouchers per six months. Vouchers are valid for four weeks and stack with Strand's current offers, but not with Sale, clearance or bag charms. Refunded purchases come off your spend total and anything paid with a gift voucher does not count. ShopBack cashback is separate: it tracks on what you pay online after any voucher, at the rate shown on the ShopBack Strand page.

Strand runs rolling site-wide offers rather than a published calendar. As of early October 2026 the site banners advertise up to 40% off travel and an introductory 30% off handbags. On the Australian retail calendar, Black Friday falls on 27 November 2026 and Boxing Day on 26 December 2026. Note that STRAND+ vouchers cannot be used on Sale items, so the cleanest stack during a sale is the marked-down price plus a ShopBack click-through, since ShopBack cashback tracks on the price you actually pay.

Strand delivers to mainland Australia and Tasmania only, within an estimated 2 to 7 business days, up to 10 for regional areas and 3 to 10 during sale events. Orders over $99 ship free; under that, small items such as wallets and handbags cost $7.95, medium items such as duffles and small suitcases $10.95 plus $7 per extra item, large suitcases $17.95, and regional suitcase delivery $24.95. Returns are accepted within 30 days of receipt at any Strand store or via Australia Post, in original condition with tags attached; postage is not refunded for change of mind, and exchanges are handled in store only.

Yes, at no extra charge. Choose a store at checkout; if every item is in stock there and you order by 1pm local store time, the order may qualify for 3-Hour Click & Collect during trading hours. Strand emails collection instructions and you have 14 days to collect with photo ID and the order confirmation; uncollected orders are cancelled and refunded in store, which would also void any ShopBack cashback on that order.

Yes. Strand will match a competitor's advertised price on the same in-stock product when you show proof of the product and price on the day of purchase. It only matches reputable retailers in Australia and New Zealand and excludes clearance or liquidation sales, warehouse outlets, duty free stores, unauthorised websites or resellers and second-hand sellers. Online shoppers need to contact the Strand team before buying. A price match lowers the amount you pay, and ShopBack cashback is calculated on that final amount, so request the match first and then complete the order through the ShopBack Strand page in a fresh session.

Strand's luggage wall runs from its own labels, including Nere, Flylite and Evity, through to Samsonite, American Tourister, Antler and High Sierra. Own brands give Strand control over pricing and sit at the sharper end. The branded ranges bring each maker's own warranty terms, which are stated on the warranty card inside the product and in the product features online. All earn ShopBack cashback at the same published rate when bought on strandbags.com.au via the ShopBack Strand page.

Take the item and proof of purchase to any Strand store, where staff assess the fault and decide the remedy, or contact customer care on 1800 773 777 or [email protected] for issues other than change of mind. The warranty period is printed on the warranty card inside the product or listed in the product features online, covers manufacturing defects under normal use. A repair or replacement does not change your ShopBack cashback; only a refund voids it.

Empty your Strand bag, then click through fresh from the ShopBack Strand merchant page to strandbags.com.au. Add your items and pay in the same browser session. Do not pay with a Strand gift card or gift voucher, because ShopBack's Strand terms say the whole order becomes ineligible if any gift card or voucher is used, and skip promo codes that are not listed on ShopBack. Cashback is calculated on the amount you pay at the current published rate shown on the ShopBack Strand page. If it does not appear as pending within a couple of days, lodge a missing cashback claim with your Strand order number.

Yes. ShopBack's Strand terms state that any rejected, cancelled, refunded, exchanged or returned purchase is not eligible for cashback, because Strand only pays commission on completed sales. A 30-day change of mind refund, an uncollected Click & Collect order refunded after 14 days, or a cancelled order all void the matching cashback, and a partial refund voids the matching portion. A warranty repair or faulty item replacement without a refund leaves pending cashback unaffected.