PetSafe

PetSafe is a pet product brand founded in 1998 and owned by Radio Systems Corporation, which runs the Australian store at petsafe.com/au through Radio Systems Australia Pty Ltd. The range covers wireless and in-ground dog fences, training and bark control collars, Easy Walk harnesses and leads, Smart Feed and FlexFeed automatic feeders, Drinkwell water fountains, interior, exterior and microchip pet doors, ScoopFree and SmartSpin self-cleaning litter boxes with crystal litter, toys, car seats and ramps. Click through from the ShopBack PetSafe merchant page before you order to earn cashback at the current published rate.

PetSafe does not run a points-based loyalty programme in Australia. It offers email sign-up for news and promotions, a customer account for order tracking, and app downloads for connected products such as the Smart Feed feeder. The site also promotes product-specific offers at checkout, for example a first-bag-of-litter discount code, but ShopBack's PetSafe terms exclude purchases made with vouchers or promo codes not featured on ShopBack. If you want both a PetSafe offer and cashback, confirm the code is listed on the ShopBack PetSafe page first, otherwise choose one or the other.

PetSafe Australia keeps a Deals & Sales section in its Shop All menu and rotates product-level promotions on the homepage, such as the FlexFeed feeder launch and litter discounts, as of 4 October 2026. For the rest of 2026 the Australian retail calendar gives you Black Friday on 27 November, Cyber Monday on 30 November and Boxing Day on 26 December, the usual windows for fence systems and litter boxes to be discounted. Because PetSafe discount codes not listed on ShopBack void tracking, check the ShopBack PetSafe page for listed offers before applying anything at checkout.

Postage is free on all orders from petsafe.com/au, with no minimum spend. Orders are processed the next business day and the estimated delivery is 2 to 5 business days from the order date, Monday to Friday, to any location in Australia. PetSafe accepts Visa, Mastercard and PayPal, and your card statement shows the merchant as Luzern-PetSafe. Report shortages or damage within 24 hours of delivery by phone on 1800 786 608 or in writing. With no shipping charge, the entire product subtotal is the base for ShopBack cashback.

PetSafe accepts returns within 30 calendar days of receipt for products bought directly from its store; contact Customer Care first to arrange it, since the policy does not apply to PetSafe products bought from other retailers. Products carry a one-year non-transferable warranty from Radio Systems Australia Pty Ltd covering defects in materials and workmanship under normal residential use, excluding dog chews, lightning damage, neglect, alteration and misuse. The warranty terms say no change-of-mind refunds are given, so confirm the return reason with Customer Care before posting anything. Any refund voids the matching ShopBack cashback.

No. The ShopBack PetSafe merchant is the Radio Systems Corporation product brand at petsafe.com/au, which sells fences, feeders, litter boxes and pet doors. The separate website petsafe.com.au is an Australian lost-pet recovery service that sells engraved collar tags linked to a microchip database and is not connected to the PetSafe brand store. Only orders placed on petsafe.com/au after clicking through from the ShopBack PetSafe page earn cashback, so if a link lands you on the tag registry, go back to ShopBack and click through again to the product store.

PetSafe's Stay & Play Wireless Fence creates an adjustable circular boundary of up to three quarters of an acre from a portable base with no digging, and sets up in one to two hours, which suits renters and regular shapes. The Rechargeable In-Ground Fence and Stubborn Dog In-Ground Fence use buried wire that can be expanded to 25 acres and follow irregular boundaries, with a one to two day setup, and the Stubborn Dog version is built for escape artists. Add-A-Dog collars extend either system. All fence kits earn ShopBack cashback at the current published rate.

Buying direct from petsafe.com/au gives you the full range, including replacement receiver collars, batteries, filters, litter trays and flaps that general pet retailers may not stock, plus free postage on every order and a 30-day return window handled by PetSafe itself. A pet retailer suits a one-off purchase alongside food and other supplies. For ShopBack, only an order completed on petsafe.com/au after clicking through from the ShopBack PetSafe page tracks as PetSafe cashback; a PetSafe product bought elsewhere falls under that retailer's merchant page, if it has one.

Empty your PetSafe cart, then click through fresh from the ShopBack PetSafe merchant page to petsafe.com/au and complete checkout in the same browser session. Use only promo codes listed on ShopBack, since unlisted codes void tracking. Cashback is calculated on the eligible order value excluding gift cards, fees and taxes, at the current published rate on the ShopBack PetSafe page. It typically tracks within two days and confirms after about 35 days, which is shorter than most merchants; lodge a missing cashback claim with your order number if it does not appear.

Yes. If you return a PetSafe order within the 30-day window and receive a refund, the ShopBack cashback on that item is voided, because PetSafe only pays commission on completed sales. ShopBack's terms state that rejected, cancelled, refunded, exchanged or returned purchases are not eligible, and a partial refund voids the matching portion. A warranty replacement of a faulty fence collar or feeder under the one-year warranty is a repair remedy rather than a refund, so pending cashback on the original order usually stays. Wait for the roughly 35-day confirmation before counting on it.