Optus

Optus sells SIM-only postpaid plans across small, medium, large and XL data buckets, phone-on-plan bundles that finance a handset over 12, 24 or 36 months, and mobile broadband for tablets and hotspots. Larger plans typically bundle Optus Sport and a SubHub credit; smaller plans focus on data and included international minutes. Verify current inclusions and pricing on optus.com.au before locking. Activate ShopBack Australia at shopback.com.au/optus first so eligible plan sign-ups earn cashback at the current published rate.

Optus Prepaid runs three main shapes: daily, weekly and 28-day (monthly) recharges, plus a longer-term Choice Plus option for users who want to lock in a bigger data bank for a set price. Choice Plus tiers typically include unlimited standard national talk and text with a data bucket that lasts across the plan period. Prepaid is a good fit for shoppers who want month-to-month billing with no fixed-term contract or who share plans across a household. Confirm current recharge prices and inclusions on optus.com.au before locking.

Optus retails NBN across the standard speed tiers, typically NBN 25 (Basic II), NBN 50 (Standard Plus), NBN 100 (Premium), NBN 250 (Home Fast), and NBN 1000 (Home Ultrafast) where the connection type supports it. Home Fast and Home Ultrafast are only available on FTTP or HFC lines that meet the throughput criteria, so the tier you can actually order depends on your address. Optus 5G Home Internet is a fixed-wireless alternative in eligible suburbs and can be a strong pick where the NBN copper leg is slow. Verify tier availability by address on optus.com.au before locking.

Optus Sport is a subscription streaming service focused on Premier League, European football and rugby coverage, and it is typically included with selected Optus mobile and home internet plans (verify current rights and inclusions on optus.com.au). Optus SubHub is a bundling engine that lets you pay for multiple third-party subscriptions (Netflix, Disney+, Paramount+ and others) in one Optus bill with a small stacking discount when you bundle two or more services. SubHub is useful for households already paying for multiple streaming services separately who would rather consolidate the bill and lift a small saving. Verify current SubHub partners and discount mechanics on optus.com.au before signing up.

Optus Perks is the loyalty layer inside the My Optus app, offering rotating rewards like movie ticket discounts, coffee vouchers, retail credits and occasional food or delivery offers to eligible Optus mobile and home internet customers. It is a low-effort loyalty layer, most useful if you already spend on the categories in the current perks refresh. Perks are stacked on top of any base plan and do not typically require a code; they surface directly in the app.

Optus does not sell a formal single-line family bundle; the practical equivalent is running multiple postpaid SIM lines on one Optus account and layering SubHub for shared streaming across the household. Larger postpaid plans typically include Optus Sport and a SubHub credit that the whole household can use, so the effective family value comes from the entertainment layer rather than a per-line multi-plan discount. Households already paying for two or three streaming subscriptions separately typically get the strongest value from consolidating them under SubHub while running Optus mobile on multiple lines.

Telstra is typically the pick for shoppers in regional and rural Australia because of its wider Outback and highway coverage footprint, though this typically comes at a price premium on comparable mobile plans (verify current pricing on telstra.com.au). Optus is the stronger price-to-coverage balance in metro and major regional centres, and it wins on entertainment bundle value (Optus Sport plus SubHub credits) that Telstra does not directly match on its base plans. Pick Telstra if you regularly drive or work outside major population centres; pick Optus if you mostly use the phone in metro or coastal areas and want the Sport and SubHub layers included. See our Optus vs Telstra vs Vodafone vs TPG breakdown for a full network read.

TPG and Vodafone Australia merged and now share a single network, marketed under both brands and under felix mobile, which is TPG's low-cost MVNO. Vodafone and TPG typically undercut Optus on SIM-only pricing and lean on aggressive NBN promotional pricing (particularly on NBN 100 and NBN 250 tiers). Optus typically leads them on entertainment bundle value (Sport and SubHub) and on Perks refresh cadence. If you value bundled streaming and loyalty offers, Optus is the natural pick; if you want the cheapest usable SIM-only or NBN monthly bill, Vodafone, TPG or felix mobile are typically the sharper options. Verify current pricing on each provider before locking.

MVNOs (mobile virtual network operators) resell capacity on the big three networks at typically lower monthly prices in exchange for a lighter feature set. Amaysim runs on the Optus network and is a common pick for shoppers who want Optus coverage without the postpaid contract. Boost Mobile runs on the Telstra retail network and is the main way to access Telstra-network coverage at a discount. Kogan Mobile runs on the Vodafone network and typically sits near the lowest per-GB SIM-only price point in Australia (verify current pricing on kogan.com/au/mobile). felix mobile is TPG's MVNO on the Vodafone/TPG network with a single-plan structure and an environmental positioning. Optus retail plans win over these MVNOs when you specifically want Optus Sport, SubHub credit, or Perks; the MVNOs typically win on straight-line dollar cost per month if you only need talk, text and data. Kogan Mobile has a ShopBack Australia merchant page if you want to layer cashback on the MVNO route.

Optus phone-on-plan bundles a handset (iPhone, Samsung Galaxy, Google Pixel and others) on a 12, 24 or 36-month device repayment alongside a SIM-only plan. The handset repayment is separated from the plan cost on the bill and is typically interest-free over the term. Buying the phone outright from a retailer like JB Hi-Fi or Officeworks and pairing it with an Optus SIM-only plan is usually cheaper on total spend but requires the upfront outlay. Phone-on-plan is a good fit for shoppers who want the cashflow smoothing and are willing to stay on the same telco for the device term; outright plus SIM-only is the sharper option for shoppers with cash on hand who want plan flexibility. See our JB Hi-Fi vs Officeworks vs Apple AU iPhone comparison for the outright side.

Switching between Australian telcos is a mobile number portability (MNP) process regulated by the ACMA. Sign up for the Optus plan you want, provide your existing mobile number and current provider, and Optus initiates the port. The old service usually stays live until the port completes (typically within a few hours, sometimes up to a business day). Cancel any AutoPay on the old service after the port completes to avoid a stray charge. Complete the sign-up in the same browser session as your ShopBack Australia click-through so the port is tracked as a new eligible customer for cashback.

Check address availability on optus.com.au; the checker returns your line technology (FTTP, HFC, FTTN, FTTC or Fixed Wireless) and the top NBN tier that address supports. Pick your speed tier and pay any once-off connection or hardware fee if applicable. Optus typically ships a modem-router; installation may require a technician visit for a new FTTP or HFC line. Once activated, keep the plan on the same address for the minimum cashback-eligibility window per current terms.

Optus 5G Home Internet is a fixed-wireless product on Optus 5G towers, delivered via a plug-and-play modem with no NBN co install. It can be a strong pick where the NBN line at your address is on slower FTTN copper, or where you want to skip a technician visit. Speed varies by tower distance and time of day, versus NBN which is contracted at a nominal tier. NBN is typically the more predictable pick for heavy-usage households; 5G Home is typically the sharper pick for renters, short-term addresses, or FTTN-limited streets. Verify 5G Home coverage by address on optus.com.au.

Optus typically runs its deepest annual mobile and NBN promotions across End of Financial Year (late June through July), Boxing Day, and Black Friday and Cyber Monday (last Friday of November through the following Monday). Back-to-school (January) typically brings student and family plan campaigns, and the Optus Perks refresh cadence brings rotating retail and entertainment offers throughout the year. Plan-specific promos (bonus data, waived setup fees, gift cards on sign-up) run rolling outside these headline windows. Activate ShopBack Australia at shopback.com.au/optus before clicking through so sale-window pricing is also covered by cashback on eligible sign-ups. See also, see how iPhone 18 pricing swings across Optus, JB Hi-Fi, Amazon and Officeworks.

Optus's direct-site pricing typically applies any current campaign discount at checkout without a separate promo code, and sign-up bonuses (bonus data, waived connection fees, gift cards) are typically auto-applied to eligible plans during the promo window. Third-party voucher code sites often list expired or affiliate-referral codes that can break ShopBack cashback tracking. Stick to the discount already shown on the Optus checkout plus ShopBack Australia cashback; activate through shopback.com.au/optus before clicking through, no code required.

Sign in to ShopBack Australia, click through to Optus from the merchant page at shopback.com.au/optus, and complete the sign-up in the same browser session without switching to outside voucher codes or referral links. Cashback is then tracked against your ShopBack account, subject to the current published rate and terms on the merchant page. Eligibility is typically new-customer or new-service, and the sign-up usually needs to remain active for a minimum period before cashback confirms. Verify current tracking and confirmation windows on the merchant page before locking.

Pending cashback on Optus sign-ups typically appears in the ShopBack Australia app within the tracking window published on the merchant page, and confirmed cashback typically lands after the service remains active through the confirmation window per current Optus terms. Missing-cashback claims can be lodged within 7 days of the click-through via the ShopBack app with the sign-up confirmation. Verify the current tracking and confirmation windows on the merchant page before locking.

For metro and major regional Australian households, Optus is typically a strong price-to-coverage pick, particularly for shoppers who value bundled Optus Sport and SubHub credit alongside the mobile or NBN plan. Regional and rural shoppers typically get more coverage headroom on Telstra; cost-first shoppers typically save more on Vodafone, TPG, felix mobile, Amaysim, Boost Mobile or Kogan Mobile MVNOs. On value, an Optus plan sized to your actual data usage, timed to an EOFY or Black Friday sale window, and activated through ShopBack Australia at shopback.com.au/optus for the current cashback rate is typically the strongest net-cost route for shoppers who want Optus specifically.