Mwave

Mwave is an Australian online computer and technology retailer based in Strathfield South, Sydney, with more than a decade of trading behind it and a following among PC builders and gamers. It sells desktop PCs including its own Mwave gaming, home and workstation builds, laptops and tablets, components such as CPUs, graphics cards, motherboards, memory, SSDs, power supplies and cases, plus monitors, gaming peripherals, networking, storage, security cameras, software and office equipment. Deals sections cover clearance, bundles, coupon deals, open box and refurbished stock. Click through from the ShopBack Mwave merchant page before you order to earn cashback at the current published rate.

Mwave does not advertise a tiered points scheme. Its help centre lists a Mwave Dollar policy, Mwave eGift Cards and Group Deals terms, so check those pages for the current details before you rely on them. ShopBack cashback sits on top of whatever you pay at checkout and does not need a Mwave account tier, but gift card purchases are excluded from cashback, so buy hardware rather than eGift Cards if you want the ShopBack Mwave rate to track.

Mwave does not publish a dated sale calendar. Its always-on value sections are Clearance Deals, Bundle Deals, Coupon Deals, Open Box Deals and Refurbished Products, listed under Deals and More on the site. For the Australian retail calendar, the end of financial year falls on 30 June 2026, Black Friday on 27 November 2026 and Boxing Day on 26 December 2026, and component retailers typically discount around these dates. ShopBack cashback tracks on the price you pay, so a clearance or bundle price plus a ShopBack click-through is the way to stack value.

Mwave's site banner advertises free delivery with no minimum order value, with conditions. Items marked In Stock Fast Dispatch usually leave the warehouse within 1 to 2 business days, while items marked In Stock are held with logistics partners and carry a dispatch estimate shown in the cart. Sydney Metro orders placed before 2pm may qualify for same day delivery between 6pm and 9pm. Standard Australia Post eParcel takes 2 to 6 business days and Express is usually next business day to the main east coast cities.

Mwave runs a Custom PC Configurator where you pick the case, CPU, graphics card, memory, storage and cooling and Mwave assembles it, alongside ready-built Mwave Gaming PCs, Home and Business PCs and Workstation PCs. A custom build suits anyone who wants specific parts or a particular look and is happy to wait for assembly. A branded desktop suits buyers who want a single manufacturer warranty and faster dispatch. Both routes are ordered on mwave.com.au and both earn ShopBack cashback at the current published rate when you click through from the ShopBack Mwave page first.

In Stock Fast Dispatch means the product is physically at Mwave and available for every shipping option, including pickup and same day delivery in Sydney Metro, with dispatch usually within 1 to 2 business days. In Stock means availability is secured but the item sits off-site with a logistics partner, so the dispatch estimate on the product page and in the logged-in cart applies. If your cart mixes both, Mwave consolidates the order and the slower In Stock timing applies to the whole parcel.

Mwave does not offer refunds or exchanges for change of mind, so choose carefully. Under the Australian Consumer Law you are entitled to a replacement or refund for a major failure and to a repair or replacement if goods are not of acceptable quality. If an item is faulty, damaged or not as described, contact Mwave Customer Care to arrange a return, repair or refund, and keep your proof of purchase. If a returned item is tested and found not faulty, you may be charged return freight or inspection fees. Transit damage claims must be lodged within 7 days of receiving the goods.

Yes. Mwave operates a showroom at Building 2, 34-48 Cosgrove Road, Strathfield South, NSW 2136, with customer service hours of 9am to 5pm Monday to Friday and 9am to 2pm Saturday. Pickup and Express Pickup appear as shipping options for In Stock Fast Dispatch items, and you receive a notification once the order is prepared. A pickup order placed online still earns ShopBack cashback as long as you clicked through from the ShopBack Mwave page and paid online in the same session.

Empty your Mwave cart, then click through fresh from the ShopBack Mwave merchant page to mwave.com.au. Add your parts or system and complete checkout in the same browser session without opening other coupon or cashback tabs. Skip promo codes that are not listed on ShopBack, since unlisted codes can cause the cashback to be declined, and avoid buying eGift Cards because gift cards are excluded. Cashback is calculated on the amount you pay at the current published rate shown on the ShopBack Mwave page, and it may track at a different rate before being corrected at confirmation. If it does not appear as pending within a couple of days, lodge a missing cashback claim with your Mwave order number.

Yes. ShopBack's Mwave terms state that any rejected, cancelled, refunded, exchanged or returned purchase is not eligible for cashback, because Mwave only pays commission on completed sales. Since Mwave does not accept change of mind returns, the usual case is a faulty item refunded under consumer guarantees, and that refund voids the matching cashback. A warranty repair or a like-for-like replacement is not a refund, so pending cashback on that order is unaffected and confirms on the normal timeline.