Marco Polo Hotels

Marco Polo Hotels is a hospitality group under Wharf Hotels, part of the Wharf Holdings conglomerate, headquartered in Hong Kong. The flagship trio (Marco Polo Hongkong Hotel, Gateway Hotel, Prince Hotel) sits inside Harbour City on the Tsim Sha Tsui waterfront, one of Asia's largest shopping and hotel complexes. Additional properties operate in mainland China (Shenzhen, Xiamen, Wuhan, and others), the Philippines (Manila, Cebu, Davao), and further Asia locations. Australian travellers use Marco Polo primarily for Hong Kong Kowloon-side stays with harbour views and MTR access. Book via marcopolohotels.com and activate ShopBack through the Marco Polo Hotels merchant page on ShopBack Australia to earn cashback on eligible bookings at the current published rate.

Marco Polo Hongkong Hotel, Gateway Hotel, and Prince Hotel share the Harbour City complex on the Tsim Sha Tsui waterfront in Kowloon. The three properties share Wharf's Marco Polo brand DNA with distinct positioning: Marco Polo Hongkong Hotel is the flagship with harbour views and executive floor, Gateway Hotel is business-focused with Elemis spa integration, and Prince Hotel is family and shopping-anchored. All three share direct-access to Harbour City retail (450-plus shops), Ocean Terminal (cruise-ship berth), and Star Ferry to Hong Kong Island. MTR East Tsim Sha Tsui and Tsim Sha Tsui stations are 5 to 10 minutes walk. Verify property fit on marcopolohotels.com.

Marco Polo Hotels runs promotional windows tied to HK and Greater China demand: Chinese New Year (January to February), Golden Week (early May), Mid-Autumn Festival (late September), National Day (October 1 to 7), Black Friday (November 27, 2026), Cyber Monday (November 30, 2026), and Christmas to New Year. HK Sevens Rugby (typically April) drives Kowloon demand spikes. Verify current promotions on marcopolohotels.com before booking, and click through fresh from the ShopBack Marco Polo Hotels merchant page to keep cashback tracking clean.

Marco Polo Club is the brand's paid membership programme offering discounted stays, dining discounts across Marco Polo food and beverage outlets, and complimentary night vouchers. Membership fee applies. Verify current fee, benefits, and property inclusions on marcopolohotels.com before signing up. For AU travellers hitting three or more Marco Polo stays per year across HK and China, the fee may pay back. Membership benefits are separate from ShopBack cashback, which tracks on eligible bookings at the current published rate.

The Peninsula sits opposite the harbour at Salisbury Road with iconic Rolls-Royce fleet and heritage-luxury pricing (typically HKD 6,000-plus per night). Marco Polo Hongkong Hotel sits inside Harbour City with harbour rooms at a materially lower rate point. For heritage-luxury with butler-level service and lobby afternoon tea, Peninsula wins. For harbour-view mid-luxury with retail-adjacent convenience, Marco Polo wins on rate-per-view. Both are cashback-eligible via ShopBack when booked through their respective merchant pages.

The former InterContinental Hong Kong was rebranded to Regent Hong Kong in 2023. Marco Polo Hongkong Hotel sits in Harbour City on the western Kowloon waterfront; Regent Hong Kong sits on the eastern Kowloon waterfront with unobstructed HK Island skyline views and IHG One Rewards earning. For IHG loyalty members, Regent wins. For retail-adjacent Kowloon stays without loyalty focus, Marco Polo often wins on cost-per-room-quality. Both are cashback-eligible via ShopBack when booked through their respective merchant pages.

From Hong Kong International Airport (HKG), the Airport Express train reaches Kowloon Station in 22 minutes, from where a complimentary hotel shuttle service (offered by many Kowloon hotels including Marco Polo) or a 10-minute taxi to Harbour City completes the trip. Alternative: bus routes A21 and A22 run directly to Tsim Sha Tsui in ~50 minutes with a Harbour City stop. Taxi from HKG typically HKD 300 to 380 including tunnel toll. Verify current Airport Express and Marco Polo shuttle schedules on the hotel's website before arrival.

Marco Polo Hotels cancellation policy varies by rate. Flexible rates typically allow free cancellation up to 24 to 72 hours before check-in depending on the property. Advance-purchase or non-refundable rates cannot be cancelled for a refund. Peak-season and event-window rates (Rugby Sevens, Chinese New Year) may have stricter cancellation windows. Verify the specific rate cancellation policy at time of booking on marcopolohotels.com, and note that any cancelled or refunded portion voids the corresponding ShopBack cashback.

Empty any pending Marco Polo booking cart, then click through fresh from the ShopBack Marco Polo Hotels merchant page to marcopolohotels.com. Complete the booking in the same browser session and confirm the reservation email. Avoid pasting unofficial third-party promo codes at checkout since they can break cashback tracking. Cashback tracks on eligible bookings at the current published rate; see the Marco Polo Hotels page on shopback.com.au for live rates.

Yes. Any cancelled or refunded portion of your Marco Polo booking is voided from the ShopBack cashback total, since Marco Polo only pays commission on completed stays. If you cancel a reservation within the free-cancellation window or the stay does not check in, the pending cashback will not confirm. Non-refundable advance-purchase rates that are completed as booked typically confirm cashback normally.