KOO
3% Cashback
Standard Cashback
3%
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
90 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
Never miss Cashback on KOO
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
For KOO, you need to clear your cart, close the KOO app, open this platform to visit the KOO app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
If you encounter payment errors during your purchase, you should restart your visit to the KOO from this platform to ensure that your Cashback continues to be tracked.
KOO can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Shop and earn at similar stores
KOO on ShopBack
What is KOO?
KOO is an Australian bed linen and home textiles brand, with quilt covers, sheet sets, cushions, throws, towels, and coordinated bedroom ranges available direct plus through select department-store partners. Accessible-mid market home textiles brand, competing with Adairs, Bed Bath N' Table, and Sheridan across the bed-and-bath specialty tier. You can browse the current cashback offer via the KOO page on ShopBack Australia.
When are the main KOO sale windows in 2026?
Main KOO sale windows through the year typically include Winter Sale, EOFY, Black Friday, Cyber Monday, Boxing Day, and end-of-season clearance events.. Specific dates and depth vary by year, so verify on the KOO site closer to each window. Activate ShopBack via https://www.shopback.com.au/koo before clicking through to keep cashback tracking clean.
Does KOO have a loyalty program?
KOO offers newsletter access for early sale windows and, at last check, no formal tiered loyalty programme. Going through ShopBack before you pay at KOO is how part of what you spend comes back as Cashback, and the ShopBack KOO page shows the live rate.
Can I get ShopBack Cashback during a KOO sale?
During a KOO sale, the sale price is what you pay at checkout. Going through ShopBack before you pay is an essential step, and part of what you spend comes back as Cashback. Check the rate shown on ShopBack's KOO page before you buy.
How do I earn ShopBack Cashback on KOO?
Go through ShopBack before you pay: open the ShopBack KOO merchant page, continue to KOO, and the Cashback tracks to your ShopBack account. On your phone, open KOO from the ShopBack app and finish the order there. The KOO page on ShopBack shows which purchases earn Cashback and the live rate.
How long does KOO Cashback take to show in my account?
Pending Cashback typically appears within a few days of a purchase and confirms after the KOO return window closes on the order, adjusted for anything you return or cancel.
How fast does KOO deliver in Australia?
Standard delivery from KOO typically runs a few business days depending on postcode, order size, and stock location. Express delivery is typically available at an additional charge. Regional and rural delivery may run longer than metro. Free shipping thresholds vary by promotion; verify the current threshold on the KOO site before ordering.
What is the KOO returns policy?
KOO typically offers a returns window on most items from purchase or delivery date. Some categories may be flagged as final sale, personalised, or clearance-only and non-returnable on the product page. Verify the current returns terms on the KOO site before ordering.
What payment methods does KOO accept?
KOO typically accepts major credit and debit cards, PayPal, and select buy-now-pay-later methods; verify the current list at checkout. Cashback tracks the underlying eligible order value regardless of payment split.
Does KOO have a promo code in 2026?
KOO occasionally issues promo codes tied to newsletter signup, member communications, and seasonal sale windows. No code needed: go through ShopBack before you pay and part of what you spend comes back as Cashback.
Do I need a ShopBack account before shopping at KOO?
Yes. To earn ShopBack cashback on any KOO order, Australian shoppers must first sign up for a free ShopBack account at shopback.com.au/signup, then click through fresh from the ShopBack KOO merchant page to koo.com.au before completing the purchase. Without a logged-in ShopBack account, the referral tracking cookie cannot be attributed to a member, so cashback cannot post. Account signup takes under a minute and applies across all ShopBack-eligible merchants including sister home-textiles brands. Check the current rate on the ShopBack KOO merchant page.
