Cashback exclusions

These items are not eligible for Cashback:

  • Purchases with the use of any codes entered manually in the 'Promo Code' Field
  • Items added to your cart prior to clicking through from ShopBack
  • Pre-ordered items scheduled to ship over 60 days post purchase
  • Reccurring Subscribe and Save Orders orders in the non-cashback eligible categories
  • Prime membership subscription purchases, Gift Cards, Kindle Unlimited, Mobile Apps, Audible, Echo Accessories, Kindle Acces

We calculate Cashback based on the purchase price, excluding:

  • Fees
  • Taxes
  • Service charges
  • Shipping and delivery fees

This offer is not valid together with:

  • Store discounts
  • Any Amazon promotional credit redemption
  • Other loyalty programmes unless otherwise stated
  • Promos or Vouchers not featured on ShopBack

Any exceptions will be at the store's discretion.

Terms and conditions

Cashback tracking

  • Cashback is available only if you visit the Amazon Australia website or app via our platform.
  • Amazon Australia can only confirm to us that an order is recorded if you accept all cookies that appear on their pages.
  • Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Refunds, cancellations and no-shows

  • Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

General disclaimers

  • Accounts that engage in fraudulent orders/activities to game/cheat the Cashback system will be banned and Cashback forfeited ShopBack reserves the right in its sole and absolute discretion to disqualify any users at any point of time.
  • Any infringement of the above terms and conditions would result in the loss of all bonuses. A repeat offence would result in the closure of your ShopBack account.

Cashback tracking tips

  • Always return to this platform and click through to Amazon Australia for every new transaction. Make sure the link on our platform is the last link you use to visit the Amazon Australia website or app.
  • Don't click on any third party links or extensions or use any adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
  • For Amazon Australia, always clear your cart before using the link from this platform. Items already in the cart when you visit from a link on our platform will not be tracked for Cashback.
  • If you encounter payment errors during your purchase, you should re-start your visit to the Amazon Australia website or app from this platform to ensure that your Cashback continues to be tracked.

Special notes from store

  • Category Cashback rates change each month for Amazon Australia. Please check the current category rates for Cashback before placing your order.
  • Cashback rates are based on the time the items were added to cart.
  • Cashback for ineligible categories will be rejected.
  • Cashback is valid when gift cards are used as a payment method