Question 1

Exclusions?

Accepted Answer

You won't get Cashback on:. Store promotions, discounts or special deals unless otherwise stated. Any Gift Card, Voucher or store credit purchase. Any Gift Card or Voucher redemption. Other loyalty programmes unless otherwise stated. Purchases made with Vouchers or Promo codes not featured on our platform. Any exceptions will be at the store's discretion. Taxes, Shipping and delivery

Question 2

Refunds, cancellations and no-shows?

Accepted Answer

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

Question 3

Tracking disclaimers?

Accepted Answer

Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Question 4

Other terms and conditions?

Accepted Answer

ShopBack terms of use

Question 5

Cashback timeline?

Accepted Answer

Purchase, Tracked in 2 days, Confirmed in 75 days

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