Question 1

Exclusions?

Accepted Answer

You won't get Cashback on:. Vodafone TV or Accessories, including Apple Watches and tablets. Upgrades, recharges and rate-plan changes. Prepaid SIMs with multiple pre-loaded recharges. Any other plan not listed in the schedule on this page. All other plans, products, add-ons, and recharges. Store promotions, discounts or special deals unless otherwise stated. Any Gift Card, Voucher or store credit purchase. Other loyalty programmes unless otherwise stated. Purchases made with Vouchers or Promo codes not featured on our platform. Any exceptions will be at the store's discretion. Fees, Taxes, Shipping and delivery

Question 2

Refunds, cancellations and no-shows?

Accepted Answer

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

Question 3

Tracking disclaimers?

Accepted Answer

Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Question 4

Other terms and conditions?

Accepted Answer

Vodafone Mobile terms and conditions. Cashback is only for new Vodafone customers. Activate the SIM card within 30 days of purchase.Existing Vodafone customers will receive Cashback only on Additional Fixed Services for home internet.Cashback is not eligible when used in conjunction with staff or student discounts.Cashback is paid on the purchase price for Prepaid SIM cards.Cashback paid is on the percentage of the first month's rate plan value for postpaid plans.Cashback is paid once per order/transaction, regardless of the number of plans purchased on that order.Postpaid cards - SIM must remain active for 90 days after activation.Cashback will not be paid for cancelled SIM cards.. ShopBack terms of use

Question 5

Cashback timeline?

Accepted Answer

Purchase, Tracked in 2 days, Confirmed in 150 days

Vodafone Mobile

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