Question 1

Exclusions?

Accepted Answer

You won't get Cashback on:. Recharges on an existing service. SIMs that are not activated within 30 days of purchase. Any Gift Card, Voucher or store credit purchase. Any exceptions will be at the store's discretion. Fees, Taxes, Service charges, Shipping and delivery

Question 2

Refunds, cancellations and no-shows?

Accepted Answer

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

Question 3

Tracking disclaimers?

Accepted Answer

Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Question 4

Other terms and conditions?

Accepted Answer

Vaya Mobile terms and conditions. Cashback is only valid on new services (SIM) which is activated within 30 days If the service (SIM) is not activated within 30 days of purchase, the sale will be deemed cancelled and Cashback will not be awarded.. ShopBack terms of use

Question 5

Cashback timeline?

Accepted Answer

Purchase, Tracked in 2 days, Confirmed in 75 days

Vaya Mobile

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