These items are not eligible for Cashback:

• Any expenditure outside of the room rate (eg. in-room dining, spa etc)

We calculate Cashback based on the purchase price, excluding:

• Fees
• Taxes
• Service charges
• Booking fees
• Credit card charges

This Cashback deal is not valid together with:

• Any Gift Card, Voucher or store credit purchase
• Any Gift Card or Voucher redemption
• Other loyalty programmes unless otherwise stated
• Vouchers or Promo codes not featured on our platform

Any exceptions will be at the store's discretion.

Cashback tracking

• Cashback is available only if you visit the Stayz website via our platform.
• Stayz can only confirm to us that a booking is recorded if you accept all cookies that appear on their pages.
• Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Refunds, cancellations and no-shows

• No-shows and any booking changes that lead to a change in the booking ID will not be eligible for Cashback.
• We can only track your Cashback if you show up for your booking.

General disclaimers

• Accounts that engage in fraudulent orders or activities to game or cheat the Cashback system will be banned and Cashback forfeited. ShopBack reserves the right in its sole and absolute discretion to disqualify any users at any point of time.
• Any infringement of the above terms and conditions would result in the loss of all bonuses. A repeat offence would result in the closure of your ShopBack account.

Cashback tracking tips

• Always return to this platform and click through to Stayz for every new transaction. Make sure the link on our platform is the last link you use to visit the Stayz website.
• Don't click on any third party links or extensions or use any adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
• For Stayz, always clear your cart before using the link from this platform. Items already in the cart when you visit from a link on our platform will not be tracked for Cashback.
• If you encounter payment errors during your purchase, you should re-start your visit to the Stayz website from this platform to ensure that your Cashback continues to be tracked.

• Cashback is payable based on the booking value (owner fees excluded).
• The use of Reward Points will result in $0 Cashback
• Cashback is not applicable for bookings made via the Stayz app.
• New owner listings must be a vacation rental listing that is new to HomeAway, not a renewal.
• New owner listings that are renewals, cancellations, unpaid, or incomplete will not be paid.
• Vacation rental owners have 24 hours to accept or decline an online booking request.
• Refer-A-Friend coupon codes, which are coupon codes that start with 'RAF' are not eligible for cashback.