RedBalloon
15% Cashback
5%
| Standard | Upsized | |
|---|---|---|
Standard Cashback | 5% | 15% |
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
75 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
RedBalloon terms and conditions
- Cashback is not applicable for purchases made via the RedBalloon Australia app.
Never miss Cashback on RedBalloon
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
For RedBalloon, you need to clear your cart, close the RedBalloon app, open this platform to visit the RedBalloon app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
If you encounter payment errors during your purchase, you should restart your visit to the RedBalloon from this platform to ensure that your Cashback continues to be tracked.
RedBalloon can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Shop and earn at similar stores
RedBalloon on ShopBack
What is RedBalloon?
RedBalloon is an Australian online marketplace for experience gifts, founded in Sydney in 2001 by Naomi Simson with 12 local partners and 50 experiences. It now lists more than 3,000 quality-checked Australian experience providers across categories such as hot air ballooning, skydiving, supercar drives, cooking classes, high tea, day spas, cruises, glamping and theme parks, backed by more than 200,000 verified reviews. Click through from the ShopBack RedBalloon page before buying to earn cashback at the current published rate on eligible purchases.
How long are RedBalloon vouchers and credit valid?
RedBalloon credit is valid for five years and can be used toward anything on the site, not only the experience originally chosen. The price of a chosen experience is honoured for 18 months; book after that and you either pay any increase or exchange free of charge for another experience. eVouchers arrive instantly or on a scheduled date by email. Validity is a RedBalloon mechanic and separate from ShopBack cashback, which tracks on the purchase itself.
RedBalloon sale calendar 2026?
RedBalloon runs occasion-led promotions rather than a fixed clearance cycle: Valentine's Day (February 14), Mother's Day (May 10, 2026), Father's Day (September 6, 2026), a spring sale, Black Friday (November 27, 2026), Cyber Monday (November 30, 2026) and the pre-Christmas rush, when instant eVoucher delivery matters most. Sitewide codes appear on the homepage banner. Verify live offers on redballoon.com.au and start from the ShopBack RedBalloon page so cashback tracks alongside any sale pricing.
Can I exchange or refund a RedBalloon experience?
Yes to both, within limits. Exchanges are free: swap toward any other experience online or through RedBalloon's Customer Experience Team, so a jet boat ride can become a winery lunch. Refunds fall under the 14-day satisfaction guarantee, a full refund within 14 days of purchase with no forms or questions. Once an experience has been booked in with the provider, the exchange and expiry terms no longer apply. A refund also voids any pending ShopBack cashback on that order.
RedBalloon vs Klook or Viator for Australian shoppers?
RedBalloon is built for gifting Australian experiences: long credit validity, free exchanges, a price hold and a curated local partner network. Klook and Viator are global activity marketplaces aimed at travellers booking a specific date, often overseas. Pick RedBalloon when the recipient will choose the date; pick a travel marketplace when you are booking abroad. Each has its own ShopBack merchant page and rate, so compare the published figures and click through from the matching page.
Is RedBalloon more expensive than booking the experience provider directly?
RedBalloon says you pay the same as buying direct from the provider and backs it with price matching: if you find the same experience advertised by the same provider at a lower standard price on the same day, send a screenshot and RedBalloon matches it. On top of that you get the five-year validity, exchanges and the 14-day refund that a direct booking may not offer, plus ShopBack cashback when you start from the ShopBack RedBalloon page.
Are RedBalloon reviews genuine?
RedBalloon collects reviews through Bazaarvoice and states that reviews are not altered by anyone other than the original author, including spelling or grammar corrections. More than 200,000 verified experience reviews are published across the site, and partners are described as quality-checked. Reading recent reviews for the specific provider and location is the best way to judge an experience before you buy it through the ShopBack RedBalloon page.
Can I use an Australian RedBalloon voucher in New Zealand?
No. RedBalloon runs separate Australian and New Zealand sites, and Australian vouchers are only valid on the AU site, which lists experiences by state and city from Sydney and Melbourne to Perth, Hobart, Darwin and the Hunter Valley. The ShopBack Australia RedBalloon page covers redballoon.com.au purchases; New Zealand shoppers have a separate ShopBack NZ listing for the NZ site. Choose the site that matches where the recipient will redeem.
How do I earn ShopBack cashback on RedBalloon?
Empty your RedBalloon cart, then click through fresh from the ShopBack RedBalloon page to redballoon.com.au and complete checkout in the same browser session without pasting codes that are not listed on ShopBack. Choose a specific experience rather than an open-value gift voucher, since ShopBack's standard exclusions list gift card and voucher purchases. Cashback shows as pending within a few days and confirms after RedBalloon's refund window and reporting cycle. Rates vary; see the current published rate on the ShopBack RedBalloon page.
Do cancellations or refunds at RedBalloon affect my ShopBack cashback?
Yes. A refund under the 14-day satisfaction guarantee, a cancelled order or a chargeback voids the pending cashback, because RedBalloon only pays commission on completed sales. Exchanging toward a different experience generally keeps the original purchase intact, though a downward exchange with partial refund reduces the tracked amount. If pending cashback has not appeared within a week, lodge a missing cashback claim with your order number.
