Question 1

Exclusions?

Accepted Answer

You won't get Cashback on:. Store promotions, discounts or special deals unless otherwise stated. Any Gift Card, Voucher or store credit purchase. Purchases made with Vouchers or Promo codes not featured on our platform. Any exceptions will be at the store's discretion. Fees, Taxes

Question 2

Refunds, cancellations and no-shows?

Accepted Answer

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

Question 3

Tracking disclaimers?

Accepted Answer

Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Question 4

Other terms and conditions?

Accepted Answer

Red Energy (Compare) terms and conditions. Cashback is only eligible for new customers of Red Energy (Compare) only. This includes existing customers moving into new premises.Existing Red Energy (Compare) customers who switch to different Red Energy (Compare) plans/plan at the same premises will be ineligible for Cashback.Direct sign-ups via Econnex.com.au, sign-ups on behalf of other individuals or new connections (eg; no meter installed) are ineligible for Cashback.The plan is offered through Econnex which is powered by CIMET. The comparison is done to selected merchants or products only. At times, certain brands or products may not be available or offered to you.You must be the property owner or primary lease holder of the property signing up for these services. Users must also remain with the brand for a minimum term period of 75 days to be eligible for Cashback.. ShopBack terms of use

Question 5

Cashback timeline?

Accepted Answer

Purchase, Tracked in 4 days, Confirmed in 120 days

Red Energy (Compare)

Store temporarily unavailable