Question 1

Exclusions?

Accepted Answer

You won't get Cashback on:. Any Gift Card, Voucher or store credit purchase. Any Gift Card or Voucher redemption. Purchases made with Vouchers or Promo codes not featured on our platform. Fees, Taxes, Service charges, Booking fees

Question 2

Refunds, cancellations and no-shows?

Accepted Answer

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback. No-shows and any booking changes that lead to a change in the booking ID will not be eligible for Cashback.

Question 3

Tracking disclaimers?

Accepted Answer

Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Question 4

Other terms and conditions?

Accepted Answer

ShopBack terms of use

Question 5

Cashback timeline?

Accepted Answer

Purchase, Tracked in 2 days, Confirmed in 35 days

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