Koala
2% Cashback
2.25% Cashback
| Standard | ||
|---|---|---|
Standard Cashback | 2% | 2.25% |
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
185 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
Never miss Cashback on Koala
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
For Koala, you need to clear your cart, close the Koala app, open this platform to visit the Koala app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
If you encounter payment errors during your purchase, you should restart your visit to the Koala from this platform to ensure that your Cashback continues to be tracked.
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Shop and earn at similar stores
Koala Shopping Guide on ShopBack
ShopBack Australia is a cashback and rewards platform that returns a share of every eligible Koala Australia purchase to members as cash. New members can join free at shopback.com.au/signup and earn cashback on the web or via the mobile app. The current Koala cashback rate, category exclusions, and rate updates are shown in the rate table at the top of this page. For a wider view, read our EOFY sale strategy guide.
What is Koala?
Koala is an Australian direct-to-consumer furniture and mattress brand headquartered at the Treehouse in Sydney. Product lines span mattresses (Luxe, Plus, Koala Mattress, SE), sofas, sofa beds, bed bases, bedside tables, rugs, homewares, outdoor furniture, and the Joey kids range. Koala partners with WWF-Australia on koala conservation and is a 1% for the Planet member.
Cheapest mattress in a box Australia 2026?
Koala SE sits at the entry tier for a queen, Koala Mattress a step above, Koala Plus in the mid tier, and Koala Luxe as the flagship. Queen from-prices span the mid-hundreds up to a few thousand dollars; verify current pricing on the merchant page above. Ecosa, Emma, Sleeping Duck, and Onebed publish comparable tiers. Koala's 120-night trial and 10-year mattress warranty are among the most generous in the bed-in-a-box category.
Does Koala Australia have a promo code in 2026?
Koala occasionally issues promo codes tied to newsletter signup, seasonal sale windows (EOFY, Click Frenzy, Boxing Day), and bundle deals. Stick to Koala's own official codes; third-party voucher codes can break ShopBack cashback tracking.
When is the Koala EOFY sale?
Koala typically runs its End of Financial Year sale in June, deepest markdowns in the final week before June 30. Sitewide across mattresses, sofas, and bed bases.
Koala Boxing Day deal 2026?
Koala typically runs Boxing Day sitewide markdowns from December 26; pricing sometimes extends through New Year. Popular sofa configurations and bed bases sell fastest in the first 48 hours.
Koala vs Ecosa vs Emma vs Sealy price?
Koala publishes queen from-prices spanning the mid-hundreds at SE up to a few thousand dollars at Luxe; exact thresholds vary and are set on the merchant site. Ecosa, Emma, and Sleeping Duck sit in a broadly comparable queen range with 100 to 200-night trials and 10-year mattress warranties. Sealy sells through retail partners like Harvey Norman rather than direct.
Cheapest queen mattress AU?
Koala SE sits at the entry price with 120-night trial and 10-year warranty; verify current pricing on the merchant page above. Ecosa, Emma, and Onebed publish comparable entry tiers in a similar range. Mass-retailer own-brand mattresses (Harvey Norman, Amart, Fantastic Furniture) go lower on price but shorter trials.
Koala sofa deal AU 2026?
Deepest sofa windows are Click Frenzy, EOFY, Afterpay Day, Black Friday, Cyber Monday, and Boxing Day. Koala furniture carries a 5-year warranty; 120-night trial applies to sofas.
Best time to buy a mattress in Australia?
EOFY (June), Click Frenzy (May and November), Black Friday and Cyber Monday, Boxing Day (from December 26). Sitewide percentage-off is more common than single-SKU cuts.
Does Koala have a clearance or outlet section?
Koala publishes a Clearance collection on Koala; inventory rotates. Clearance items still qualify for the 120-night trial.
Is a Koala mattress worth it?
Four tiers: Luxe (plush), Plus (medium, flippable to medium-firm), Koala Mattress (medium-firm, flippable to firm), SE (medium). Queen from-prices step up from the mid-hundreds at SE through the mid-four figures at Luxe; verify current pricing on the merchant page above. All carry the 120-night trial and 10-year mattress warranty. Flippable firmness on Plus and Koala Mattress helps buyers uncertain about firmness preference. Free metro delivery.
How does the 120-night trial work?
Begins on delivery. Covers mattresses, sofas, sofa beds, bed bases, ottomans, pillows, homewares, and outdoor furniture. Free pickup in metro Sydney, Melbourne, Brisbane, Adelaide, Canberra, and Perth. Regional customers drop at Koala Fulfilment Centres. Refunds process 5 to 7 business days after warehouse receipt, plus 3 to 5 days back to the original payment method. Returned items in good condition rehome via Koala's donations program (70+ charities).
How fast does Koala deliver?
Same-day metro on in-stock items ordered before 3 pm weekdays in Sydney, Melbourne, Adelaide, Brisbane, Perth. Regional and rural 10 to 15 business days. Mattresses free to metro. Metro furniture delivery: sofas / armchairs / bed frames $85 standard or $95 for a 5 pm to 8 pm window; rugs and tables $35. Any metro order with a mattress ships free across the full order.
How do I earn ShopBack cashback on Koala?
Empty your Koala cart first, close the Koala app, click through to Koala fresh via ShopBack Australia. Accept cookies and complete the purchase in the same browser session. Avoid third-party voucher codes. See also, see the 2026 AU sale calendar.
Can I stack Koala sale pricing with ShopBack cashback?
Koala EOFY, Click Frenzy, Boxing Day, and Black Friday sale pricing and ShopBack cashback may compound on eligible orders. Activate ShopBack before checkout and verify tracking after purchase. Stackability varies by promotion. Use Koala's own official codes only. Cashback applies on the paid amount after any Koala promo discount.
Cashback rates, category exclusions, Koala trial and warranty terms, delivery windows, and Koala Australia sale windows are subject to change; verify the current rate table on this page and Koala terms on au.koala.com before purchase. Content updated 2026-07-20.
