Koala
2% Cashback
2.5% Cashback
| Standard | ||
|---|---|---|
Standard Cashback | 2% | 2.5% |
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
150 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
Never miss Cashback on Koala
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Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
For Koala, you need to clear your cart, close the Koala app, open this platform to visit the Koala app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
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Koala Shopping Guide on ShopBack
What is Koala?
Koala is an Australian direct-to-consumer furniture and mattress brand headquartered at the Treehouse in Sydney. Product lines span mattresses (Luxe, Plus, Koala Mattress, SE), sofas, sofa beds, bed bases, bedside tables, rugs, homewares, outdoor furniture, and the Joey kids range. Koala partners with WWF-Australia on koala conservation and is a 1% for the Planet member.
Cheapest mattress in a box Australia 2026?
Koala SE starts at $950 queen (entry tier), Koala Mattress $1,249 queen, Koala Plus $1,650 queen, Koala Luxe $2,390 queen. Ecosa, Emma, Sleeping Duck, and Onebed publish comparable tiers. Koala's 120-night trial and 10-year mattress warranty are among the most generous in the bed-in-a-box category.
Does Koala Australia have a promo code in 2026?
Koala occasionally issues promo codes tied to newsletter signup, seasonal sale windows (EOFY, Click Frenzy, Boxing Day), and bundle deals. Stick to Koala's own official codes; third-party voucher codes can break ShopBack cashback tracking.
When is the Koala EOFY sale?
Koala typically runs its End of Financial Year sale in June, deepest markdowns in the final week before June 30. Sitewide across mattresses, sofas, and bed bases.
Koala Boxing Day deal 2026?
Koala typically runs Boxing Day sitewide markdowns from December 26; pricing sometimes extends through New Year. Popular sofa configurations and bed bases sell fastest in the first 48 hours.
Koala vs Ecosa vs Emma vs Sealy price?
Koala publishes $950 (SE) to $2,390 (Luxe) queen. Ecosa, Emma, and Sleeping Duck sit in the $900 to $2,000 queen range with 100 to 200-night trials and 10-year mattress warranties. Sealy sells through retail partners like Harvey Norman rather than direct.
Cheapest queen mattress AU?
Koala SE at $950 queen is the entry price with 120-night trial and 10-year warranty. Ecosa, Emma, and Onebed publish comparable entry tiers around $700 to $1,000. Mass-retailer own-brand mattresses (Harvey Norman, Amart, Fantastic Furniture) go lower on price but shorter trials.
Koala sofa deal AU 2026?
Deepest sofa windows are Click Frenzy, EOFY, Afterpay Day, Black Friday, Cyber Monday, and Boxing Day. Koala furniture carries a 5-year warranty; 120-night trial applies to sofas.
Best time to buy a mattress in Australia?
EOFY (June), Click Frenzy (May and November), Black Friday and Cyber Monday, Boxing Day (from December 26). Sitewide percentage-off is more common than single-SKU cuts.
Does Koala have a clearance or outlet section?
Koala publishes a Clearance collection on Koala; inventory rotates. Clearance items still qualify for the 120-night trial.
Is a Koala mattress worth it?
Four tiers: Luxe (plush, $2,390 queen), Plus (medium, flippable to medium-firm, $1,650 queen), Koala Mattress (medium-firm, flippable to firm, $1,249 queen), SE (medium, $950 queen). All carry the 120-night trial and 10-year mattress warranty. Flippable firmness on Plus and Koala Mattress helps buyers uncertain about firmness preference. Free metro delivery.
How does the 120-night trial work?
Begins on delivery. Covers mattresses, sofas, sofa beds, bed bases, ottomans, pillows, homewares, and outdoor furniture. Free pickup in metro Sydney, Melbourne, Brisbane, Adelaide, Canberra, and Perth. Regional customers drop at Koala Fulfilment Centres. Refunds process 5 to 7 business days after warehouse receipt, plus 3 to 5 days back to the original payment method. Returned items in good condition rehome via Koala's donations program (70+ charities).
How fast does Koala deliver?
Same-day metro on in-stock items ordered before 3 pm weekdays in Sydney, Melbourne, Adelaide, Brisbane, Perth. Regional and rural 10 to 15 business days. Mattresses free to metro. Metro furniture delivery: sofas / armchairs / bed frames $85 standard or $95 for a 5 pm to 8 pm window; rugs and tables $35. Any metro order with a mattress ships free across the full order.
How do I earn ShopBack cashback on Koala?
Empty your Koala cart first, close the Koala app, click through to Koala fresh via ShopBack Australia. Accept cookies and complete the purchase in the same browser session. Avoid third-party voucher codes.
Can I stack Koala sale pricing with ShopBack cashback?
Koala EOFY, Click Frenzy, Boxing Day, and Black Friday sale pricing and ShopBack cashback may compound on eligible orders. Activate ShopBack before checkout and verify tracking after purchase. Stackability varies by promotion. Use Koala's own official codes only. Cashback applies on the paid amount after any Koala promo discount.