Koala

Koala is an Australian direct-to-consumer furniture and mattress brand headquartered at the Treehouse in Sydney. Product lines include mattresses (Luxe, Plus, Koala Mattress, SE), sofas, sofa beds, bed bases, bedside tables, rugs, homewares, outdoor furniture, and the Joey kids range. Koala partners with WWF-Australia on koala conservation and is a 1% for the Planet member.

Among the mainstream Australian bed-in-a-box brands, Koala SE sits at the entry tier for a queen, with the standard Koala Mattress a step above, Koala Plus in the mid tier, and Koala Luxe as the flagship. From-prices span the mid-hundreds to a few thousand dollars for a queen; verify current pricing on the merchant page above. Ecosa, Emma, Sleeping Duck, and Onebed publish comparable tiers. The 120-night trial and 10-year mattress warranty on Koala are among the most generous in the category. Activate ShopBack Australia before clicking through to Koala to earn Cashback on the purchase price.

Koala occasionally issues promo codes tied to newsletter signup, seasonal sale windows (EOFY, Click Frenzy, Boxing Day), and bundle deals across mattress plus bed base or mattress plus protector. ShopBack Cashback works like a discount, only easier than a promo code: go through ShopBack before you pay.

Koala typically runs its End of Financial Year sale in June, with the deepest markdowns in the final week before June 30. EOFY discounts usually apply across mattresses, sofas, and bed bases sitewide.

Koala typically runs a Boxing Day sale from December 26 with sitewide markdowns on mattresses and furniture. Some Boxing Day pricing extends through New Year. Popular sofa configurations and bed bases sell out fastest in the first 48 hours.

Koala sells queen mattresses across a range from its SE to its Luxe. Ecosa, Emma and Sleeping Duck all sit in a broadly similar queen range with similar trial periods (around 100 to 200 nights) and 10-year mattress warranties. Sealy sells traditionally through retail partners like Harvey Norman rather than direct-to-consumer, so pricing depends on the retailer and rarely competes on trial length. For direct online buyers, Koala's 120-night trial, 10-year mattress warranty, and same-day metro delivery from major cities are the practical differentiators. Starting from ShopBack's Koala page before you pay means part of what you spend comes back as Cashback.

In the mainstream bed-in-a-box tier, Koala SE sits at the entry price for a mattress backed by a 120-night trial and a 10-year warranty. Ecosa, Emma, and Onebed publish comparable entry tiers in a similar range; verify current pricing on the merchant page above. Below that, mass-retailer own-brand mattresses (Harvey Norman, Amart, Fantastic Furniture) undercut on price but typically shorter trials and warranties. Route the purchase through ShopBack Australia to add Cashback to the net cost of whichever brand you pick.

Koala's biggest sofa discount windows in 2026 typically align with Click Frenzy (May), EOFY (June), Black Friday, Cyber Monday, and Boxing Day. The Koala 120-night trial applies to sofas as well as mattresses, and Koala furniture carries a 5-year warranty. Metro same-day delivery is available on in-stock sofas ordered before 3 pm weekdays in Sydney, Melbourne, Adelaide, Brisbane, and Perth. Activate ShopBack Australia before checkout on sale day for Cashback on the discounted sofa price.

For direct-to-consumer brands like Koala, the deepest annual discount windows are EOFY (June), Click Frenzy (May and November), Black Friday and Cyber Monday (late November), and Boxing Day (from December 26). Site-wide percentage-off markdowns are more common than deep single-SKU cuts. During these sales, the sale price is what you pay at checkout. Going through ShopBack before you pay is an essential step, and part of what you spend comes back as Cashback. Check the rate shown on ShopBack's Koala page before you buy.

Koala publishes a Clearance collection on Koala. The specific inventory rotates. Clearance items still qualify for the 120-night trial (per Koala's published trial policy covering mattresses, sofas, bed bases, and homewares). Activate ShopBack Australia before clicking through to Clearance so Cashback tracking is in place at checkout.

Koala offers four mattress tiers: Luxe (plush), Plus (medium, flippable to medium-firm), Koala Mattress (medium-firm, flippable to firm), and SE (medium). Queen from-prices step up from the mid-hundreds at SE through the mid-four figures at Luxe; verify current pricing on the merchant page above. All four carry the 120-night trial and 10-year mattress warranty. The flippable firmness on Plus and Koala Mattress is useful for buyers uncertain about firmness preference. Free metro delivery applies on all mattresses. Return pickup is free in metro Sydney, Melbourne, Brisbane, Adelaide, Canberra, and Perth if the trial does not work out. Buy via ShopBack Australia to earn Cashback on the mattress price.

The 120-night trial begins on delivery, applies to mattresses, sofas, sofa beds, bed bases, ottomans, pillows, homewares, and outdoor furniture, and requires no activation. If the product is not right within 120 nights, Koala arranges free pickup in metro Sydney, Melbourne, Brisbane, Adelaide, Canberra, and Perth. Regional customers drop items at designated Koala Fulfilment Centres. Refunds process within 5 to 7 business days of warehouse receipt, plus 3 to 5 business days to appear on the original payment method. Returned items in good condition are rehomed via Koala's donations program to a network of over 70 charities across Australia.

Same-day metro delivery is available on in-stock items ordered before 3 pm weekdays in Sydney, Melbourne, Adelaide, Brisbane, and Perth. Regional and rural delivery runs 10 to 15 business days. Mattresses ship free to metro addresses. Furniture delivery to metro (sofas, armchairs, bed frames) is $85 standard or $95 for a 5 pm to 8 pm window; smaller items like rugs and tables are $35. Any metro order that includes a mattress ships free across the full order.

Go through ShopBack before you pay: click through to koala.com from ShopBack Australia and the Cashback tracks to your ShopBack account. The current Cashback is shown on the Koala page on ShopBack.

Yes. During Koala's EOFY, Click Frenzy, Boxing Day and Black Friday sales, the sale price is what you pay at checkout, and going through ShopBack before you pay means part of what you spend comes back as Cashback. The live rate is on ShopBack's Koala page.