HP Australia

The HP Online Store at hp.com/au-en is HP Inc.'s direct retail channel for Australia, so pick your device, then check out through ShopBack before you pay, where ShopBack Cashback works like a discount, only easier than a promo code. It sells laptops, desktops, monitors, printers, ink and toner, Instant Ink subscriptions, Care Packs and accessories including HyperX gaming gear and Poly audio. HP Inc. was formed in November 2015 when Hewlett-Packard split its PC and printing business from its enterprise arm, and the Australian store ships domestically with local support. Click through from the ShopBack HP Australia page before ordering to earn Cashback at the current published rate.

The HP Online Store delivers free above a minimum order value, with a flat fee below it, and remote areas may carry a surcharge. Orders are dispatched on the next business day after HP's order acceptance email, with typical estimates of 1 to 2 business days for metro, 2 to 3 for suburban and 2 to 8 for remote or offshore addresses. Next-business-day delivery is offered to selected metro areas, and HP does not deliver to PO boxes, parcel lockers or overseas.

HP says consumer customers can change their mind and cancel for a full refund at any time before the order ships and within 14 days of receiving the complete order; business customers get the same window. HP must receive the original items back before issuing a refund or replacement, and customised or built-to-order PCs are exempt from change-of-mind returns. Orders already processed cannot be cancelled and must be returned instead.

The HP Price Promise has two parts. Price Match applies before purchase: if you find a lower-priced, in-stock HP product advertised online, or an HP competitor equivalent, HP's sales team verifies the price and matches it. Price Guarantee applies after purchase; HP publishes the conditions on its Price Promise page. Because the matched price is what you pay, ShopBack Cashback tracks on that lower amount. Request the match by phone or email before clicking through from the ShopBack HP Australia page to complete the order.

Students and educators can sign in to the HP Student Store with a school email address, for example an @edu.au address, to see education pricing on laptops, desktops and accessories. HP also runs a BYOD Store for school device programmes and an HP Education Store. Orders are placed on hp.com/au-en like any other, so clicking through from the ShopBack HP Australia page before signing in keeps Cashback eligibility, subject to the page terms on discounted purchases.

HP runs recurring Big Stock Clearance Sales and seasonal events on the Online Store, typically including back-to-school in January, end-of-financial-year deals in June, a spring sale, Black Friday on November 27, 2026, Cyber Monday on November 30, 2026, and Boxing Day from December 26. Weekly Deals and Clearance Deals sections run year-round. Verify live offers on hp.com/au-en and activate ShopBack from the HP Australia merchant page before paying, since Cashback also applies to eligible sale-priced items.

Buying direct gives you HP's full configuration range, the Price Promise, education pricing and HP's own 14-day return policy, while retailers offer in-store pickup and their own promotions. Both paths earn ShopBack Cashback, but through different merchant pages with different rates and exclusions, so compare the published figures on the ShopBack HP Australia page and the retailer's page for the same model. Pick one path per order and do not switch sites after clicking through. For a deeper look, see JB Hi-Fi vs Harvey Norman vs Officeworks Laptop 2026.

OmniBook is HP's current mainstream home and student range, tiered from OmniBook 3 and 5 through 7, X and Ultra, with Copilot+ AI PC models in the upper tiers. Spectre and Envy are the longer-running premium design and creator lines, including convertibles. HP Essentials and Chromebook cover entry level, EliteBook and ProBook are business lines, and OMEN and VICTUS are gaming. Cashback on the ShopBack HP Australia page applies across series at the same published rate.

Go through ShopBack before you pay and the Cashback tracks to your ShopBack account. The HP Australia page on ShopBack shows the live rate.