HP Australia
2% Cashback
Standard Cashback
2%
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
85 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
HP Australia terms and conditions
- Negotiated deals made via the customer service team (phone/email/chat) are ineligible for Cashback.
- Spectre rate will reflect as the full price tier Cashback when tracked at time of purchase. The Cashback amount will be updated to the correct Cashback rate 45 days after the purchase date.
- Selected HP Spectre Products: For details on eligible Spectre products, please visit reurl.cc/xvn9nL
Never miss Cashback on HP Australia
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
For HP Australia, you need to clear your cart, close the HP Australia app, open this platform to visit the HP Australia app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
If you encounter payment errors during your purchase, you should restart your visit to the HP Australia from this platform to ensure that your Cashback continues to be tracked.
HP Australia can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Shop and earn at similar stores
HP Australia on ShopBack
What is the HP Australia Online Store?
The HP Online Store at hp.com/au-en is HP Inc.'s direct retail channel for Australia, selling laptops, desktops, monitors, printers, ink and toner, Instant Ink subscriptions, Care Packs and accessories including HyperX gaming gear and Poly audio. HP Inc. was formed in November 2015 when Hewlett-Packard split its PC and printing business from its enterprise arm, and the Australian store ships domestically with local support. Click through from the ShopBack HP Australia page before ordering to earn cashback at the current published rate.
How does HP Australia delivery work?
The HP Online Store delivers free on orders over $50; orders under $50 pay $7.95, and remote areas may carry a surcharge. Orders are dispatched on the next business day after HP's order acceptance email, with typical estimates of 1 to 2 business days for metro, 2 to 3 for suburban and 2 to 8 for remote or offshore addresses. Next-business-day delivery is offered to selected metro areas, and HP does not deliver to PO boxes, parcel lockers or overseas. Delivery fees are excluded from ShopBack cashback.
What is the HP Store 14-Day Return Policy?
Consumer customers can change their mind and cancel for a full refund at any time before the order ships and within 14 days of receiving the complete order; business customers get the same window. HP must receive the original items back before issuing a refund or replacement, and customised or built-to-order PCs are exempt from change-of-mind returns. Orders already processed cannot be cancelled and must be returned instead. Any return or cancellation also voids the ShopBack cashback on that order.
What is the HP Price Promise?
The HP Price Promise has two parts. Price Match applies before purchase: if you find a lower-priced, in-stock HP product advertised online, or an HP competitor equivalent, HP's sales team verifies the price and matches it. Price Guarantee applies after purchase; HP publishes the conditions on its Price Promise page. Because the matched price is what you pay, ShopBack cashback tracks on that lower amount. Request the match by phone or email before clicking through from the ShopBack HP Australia page to complete the order.
Who can use the HP Student Store?
Students and educators can sign in to the HP Student Store with a school email address, for example an @edu.au address, to see education pricing on laptops, desktops and accessories. HP also runs a BYOD Store for school device programmes and an HP Education Store. Orders are placed on hp.com/au-en like any other, so clicking through from the ShopBack HP Australia page before signing in keeps cashback eligibility, subject to the page terms on discounted purchases.
HP Australia sale calendar 2026?
HP runs recurring Big Stock Clearance Sales and seasonal events on the Online Store, typically including back-to-school in January, end-of-financial-year deals in June, a spring sale, Black Friday on November 27, 2026, Cyber Monday on November 30, 2026, and Boxing Day from December 26. Weekly Deals and Clearance Deals sections run year-round. Verify live offers on hp.com/au-en and activate ShopBack from the HP Australia merchant page before paying, since cashback also applies to eligible sale-priced items.
HP Online Store vs JB Hi-Fi or Officeworks for an HP laptop?
Buying direct gives you HP's full configuration range, the Price Promise, education pricing and HP's own 14-day return policy, while retailers offer in-store pickup and their own promotions. Both paths earn ShopBack cashback, but through different merchant pages with different rates and exclusions, so compare the published figures on the ShopBack HP Australia page and the retailer's page for the same model. Pick one path per order and do not switch sites after clicking through. For a deeper look, see JB Hi-Fi vs Harvey Norman vs Officeworks Laptop 2026.
What is the difference between HP OmniBook, Spectre and Envy laptops?
OmniBook is HP's current mainstream home and student range, tiered from OmniBook 3 and 5 through 7, X and Ultra, with Copilot+ AI PC models in the upper tiers. Spectre and Envy are the longer-running premium design and creator lines, including convertibles. HP Essentials and Chromebook cover entry level, EliteBook and ProBook are business lines, and OMEN and VICTUS are gaming. Cashback on the ShopBack HP Australia page applies across series at the same published rate.
How do I earn ShopBack cashback on HP Australia?
Empty your HP cart, then click through fresh from the ShopBack HP Australia page to hp.com/au-en and complete checkout in the same browser session without pasting codes that are not listed on ShopBack. Taxes, delivery fees and gift card or voucher redemptions are excluded, and cashback tracks on the amount paid after discounts or a price match. It appears as pending within about 2 days and confirms in roughly 85 days once the return window has passed. Rates vary; see the current published rate on the ShopBack HP Australia page.
Do returns or cancellations at HP affect my ShopBack cashback?
Yes. Any order cancelled before dispatch, returned under the 14-day policy, refunded or exchanged is voided from the ShopBack cashback total, since HP only pays commission on kept purchases, and a partial return reduces pending cashback to the kept amount. Keep the order acceptance and shipping emails; if pending cashback has not appeared within a week of ordering, lodge a missing cashback claim through ShopBack with the order number.
