Question 1

Exclusions?

Accepted Answer

You won't get Cashback on:. Subscription renewals. Any exceptions will be at the store's discretion. Fees, Taxes, Service charges, Shipping and delivery

Question 2

Refunds, cancellations and no-shows?

Accepted Answer

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

Question 3

Tracking disclaimers?

Accepted Answer

Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Question 4

Other terms and conditions?

Accepted Answer

HelloFresh NZ terms and conditions. Cashback is not applicable for purchases made via the HelloFresh NZ app.Cashback is payable to new customers and past customers who cancelled their account at least 12 months ago. Valid on Classic, Family & Veggie Boxes only.Cashback is only available to a customer for up to two units per eligible meal plan per week.. ShopBack terms of use

Question 5

Cashback timeline?

Accepted Answer

Purchase, Tracked in 2 days, Confirmed in 75 days

HelloFresh NZ

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