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Food Delivery

HelloFresh

Up to 40% Cashback

18%
Standard

Upsized

New customers

0%

40%

Reactivated Customers

0%

15%

Cashback timeline

Purchase

Tracked in

2 days

Confirmed in

45 days

Terms and exclusions

Exclusions

You won't get Cashback on:

  • Gourmet Recipes, Dinner to Lunch or add-ons
  • Any Gift Card, Voucher or store credit purchase
  • Any Gift Card or Voucher redemption
  • Vouchers or Promo codes not featured on our platform
  • Fees · Taxes · Shipping and delivery

Any exceptions will be at the store's discretion.

Refunds, cancellations and no-shows

  • Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

Tracking disclaimers

  • Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Other terms and conditions

HelloFresh terms and conditions:
  • Cashback is not applicable for purchases made via the HelloFresh app.
  • Cashback is payable to new customers and past customers who cancelled their account at least 6 months ago.
  • Valid on Classic, Family & Veggie Boxes only.
  • Cashback orders are invalid for a customer who sets up multiple accounts. Transactions made through duplicate accounts will be reversed immediately.

ShopBack terms of use

Cashback tips
  • Remember to check T&Cs
    Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
  • Restart from this platform every time
    Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
  • Empty shopping cart first
    For HelloFresh, you need to clear your cart, close the HelloFresh app, open this platform to visit the HelloFresh app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
  • Restart from this platform if payment fails
    If you encounter payment errors during your purchase, you should restart your visit to the HelloFresh website or app from this platform to ensure that your Cashback continues to be tracked.
  • Accept all cookies from the store
    HelloFresh can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.