GetYourGuide

GetYourGuide is a Berlin-founded global tours, attractions, and experiences marketplace, positioned as the Booking.com equivalent for activities, so pick your activity, then book through ShopBack before you pay, where ShopBack Cashback works like a discount, only easier than a promo code. Its catalogue spans skip-the-line museum and attraction tickets, day tours, multi-day itineraries, city cards, food and culinary experiences, and airport transfers across more than 150 countries with a strong European inventory base. The platform mediates between local operators and travellers, standardising bookings, cancellations, and mobile ticketing. Direct competitors for Australians booking overseas experiences include Klook (strongest in East Asia), Viator (Tripadvisor-owned), and Trip.com attractions. Verify per-tour operator terms on the GetYourGuide product page before booking.

GetYourGuide promo codes go in the promo-code field at checkout, but the easier route is to book through ShopBack before you pay, where ShopBack Cashback works like a discount, only easier than a promo code. Common code types include new app user codes on a first booking, seasonal codes (minimum-spend thresholds typically apply), and student-verified discounts. GetYourGuide runs a single-code-per-order policy on most bookings; codes cannot be combined with each other. Codes may exclude certain tour categories, city cards, or operator-restricted listings. Verify current active codes on the GetYourGuide discount code hub and per-code terms on the code display before applying. Start the booking from the ShopBack GetYourGuide page before you pay so it earns Cashback.

GetYourGuide typically leads on European inventory (Paris, Rome, Barcelona, London, Amsterdam) with deep skip-the-line museum, guided tour, and city card options. Klook typically leads on East and Southeast Asia (Tokyo, Osaka, Bali, Bangkok, Seoul) with dense local operator coverage and mobile ticketing that integrates cleanly with Asian metros. Viator, owned by Tripadvisor, has the widest global catalogue overall but review UX skews to the parent platform. For Australians booking a European trip, GetYourGuide is the natural anchor; for East Asia, Klook usually wins. All three run 24-hour free cancellation on many activities and per-tour flexibility. Verify per-listing cancellation terms before booking.

Most GetYourGuide activities offer free cancellation up to 24 hours before the activity start time, with the cancelled amount refunded to the original payment method within a few business days. Some higher-value tours, limited-inventory experiences, and event tickets are marked non-refundable or with a shorter cancellation window (48 or 72 hours). The cancellation window is displayed on the product page before booking. For unpredictable travel plans, filter for free-cancellation-eligible activities.

Yes. GetYourGuide is a well-established company founded in 2009, with offices in Berlin and Zurich and standardised customer support, payment protection and cancellation policies. For Australians booking overseas activities, the practical benefits over booking direct with a local operator include mobile-first ticket delivery, multi-language support and consolidated cancellation handling. Verify per-operator ratings and reviews on each product page before booking.

Refund eligibility depends on the specific activity's cancellation policy shown on the product page. Free-cancellation activities refund in full when cancelled within the stated window (typically 24 hours before start). Non-refundable activities do not refund except in specific weather-cancellation, operator-cancellation, or Australian Consumer Law scenarios. Weather-cancelled or operator-cancelled activities are refunded in full regardless of the listing policy. Contact GetYourGuide support via the app or web help centre with booking reference for weather or operator cancellations.

The GetYourGuide app carries the same catalogue as the web but adds mobile ticket wallet, offline access to booked tickets, in-app cancellation, and destination guides. New-user app codes and other app-only rates surface only in the app. For most travel planning, book on web for wider screen browsing, then keep the app installed on the travel phone for mobile ticket delivery on arrival. Start from the ShopBack Australia GetYourGuide page and finish the booking in that same mobile browser or desktop session.

GetYourGuide runs seasonal promotions rather than a fixed sale calendar. Common windows include Black Friday and Cyber Monday travel week (last week of November), Boxing Day travel promos, mid-year northern-summer promotions (Jun to Aug), and destination-specific pushes ahead of European holiday cycles. Sitewide discount codes at 10 to 15 percent off are typical, alongside city-specific highlighted lists. For Australian travellers booking a European autumn or winter trip, the northern-summer promotional window often runs before the trip. Verify current active promotions on the GetYourGuide discount code hub.

GetYourGuide offers a 10 percent student-verified discount via Student Beans on eligible activities. Verification is done through the Student Beans portal linked from GetYourGuide's checkout. The student code applies as a single-code-per-order discount and cannot stack with a seasonal promo code on the same booking. Some tour categories, city cards, and operator-restricted listings may be excluded. Verify current student promotional availability on the GetYourGuide student page or via Student Beans. Activate ShopBack Australia via the GetYourGuide merchant page before clicking through for Cashback on eligible bookings.

Go through ShopBack before you pay and the Cashback tracks to your ShopBack account. On your phone, open GetYourGuide from the ShopBack app and finish the booking there. Check the rate shown on ShopBack's GetYourGuide page before you book.

For Europe (Paris, Rome, Barcelona, London, Amsterdam, Berlin), GetYourGuide leads inventory depth on skip-the-line museums, guided tours, and city cards. For Japan, Bali, Bangkok, and Seoul, Klook typically has denser local operator coverage. For North America (New York, Las Vegas, LA), Viator and direct operator sites usually cover the range at parity. For Middle East and Africa (Dubai, Cairo, Morocco), GetYourGuide has strong desert-tour, dhow-cruise, and guided-tour inventory. For a like-for-like tour compare on a specific destination, check GetYourGuide, Klook, and Viator side-by-side for pricing, ratings, and cancellation flexibility before booking.

Cashback from a GetYourGuide booking made through ShopBack Australia typically appears as Pending in your account within the tracking time shown on this page. Pending Cashback then confirms once the activity date has passed and the free-cancellation window is closed, within the confirmation time shown on this page.

Yes. That covers a cancellation inside the free-cancellation window, a weather or operator cancellation with a full refund, and a partial refund, which lowers the Pending Cashback in proportion. This is why GetYourGuide Cashback confirms after the activity date has passed and the free-cancellation window is closed rather than immediately at checkout.

Start from the ShopBack GetYourGuide page in the ShopBack app, on shopback.com.au or via the browser extension, book on getyourguide.com, and the current Cashback is shown on the ShopBack GetYourGuide page before you book.

ShopBack offers Cashback at the rate shown on this page on tours, tickets and activities booked through ShopBack, paid after confirmation within the times shown on this page. When an upsize runs, the higher rate shows on the ShopBack GetYourGuide page; upsizes can switch on without notice, so look at the page on booking day.

The Cashback is worked out at the rate shown on ShopBack's GetYourGuide page, on the eligible booking amount GetYourGuide reports, before booking fees and taxes. The effective price of the A$180 skip-the-line Colosseum and Roman Forum tour for two is what you pay at checkout minus the Cashback that comes back, paid to your bank account or PayPal once the Cashback confirms, within the confirmation time shown on this page. An A$1,200 week of Europe activities booked in one ShopBack session works the same way on the whole eligible amount.

Tracking and confirmation times for GetYourGuide are shown on this page, with confirmation counted from your trip date. The Pending line appears once GetYourGuide reports the booking; confirmation waits until the activity date has passed and the confirmation window has closed, because free cancellation before most activities means GetYourGuide cannot treat the sale as final at checkout. A museum ticket booked months ahead of a trip therefore confirms only after the trip, not at booking time.

The current Cashback is shown on the GetYourGuide page on ShopBack. Paid tours, tickets and activities booked on getyourguide.com after you go through ShopBack are the ones that earn, once the activity has taken place.

Reserve Now, Pay Later is GetYourGuide's option on selected activities to hold a booking and pay closer to the activity date rather than at the time of reserving. Click through from ShopBack before you reserve, then complete the booking as normal, and the current Cashback is shown on the ShopBack GetYourGuide page before you book. If you cancel before the payment date, there is no charge.

GetYourGuide's recurring mechanics include a new-app-user code, a verified student discount and seasonal codes published on its own discount code hub; GetYourGuide applies one code per order, so book through ShopBack before you pay, where ShopBack Cashback works like a discount, only easier than a promo code. GetYourGuide's own free cancellation policy is not a discount and applies to the booking as usual. What the booking costs you is what you pay at checkout minus the Cashback that comes back at the rate shown on ShopBack's GetYourGuide page.

Klook. For Tokyo, Kyoto and Osaka, Klook lists the densest set of Japan products Australians ask for, including teamLab tickets, Universal Studios Japan passes, Shinkansen and JR pass options and Mount Fuji day tours, and it earns ShopBack Cashback at the rate shown at shopback.com.au/klook. GetYourGuide is the fallback for premium small-group and private guided tours in Kyoto and Tokyo that Klook does not carry, and Viator is the fallback for Tripadvisor-reviewed day tours when the first two sell out. Whichever you pick, check that the chosen platform is the one you clicked through from ShopBack, since the Cashback is credited for the store you clicked through to.

GetYourGuide lists Bali day tours such as Ubud and the Tegalalang rice terraces, Mount Batur sunrise treks, Nusa Penida boat trips and Uluwatu temple and Kecak dance evenings, mostly from Seminyak, Canggu and Ubud pickups. Klook usually has more Bali operators and more same-day availability, so for Bali check Klook first via shopback.com.au/klook and use GetYourGuide for small-group and private options with 24 hour free cancellation. Both earn ShopBack Cashback at the rate shown on their own pages; pick one platform per booking so the click-through matches the merchant.

GetYourGuide carries a thin Fiji catalogue compared with Europe: mainly Denarau and Nadi based day cruises to the Mamanuca Islands, Sigatoka river safaris and Nadi town or temple tours. Many Fiji resorts sell snorkelling, diving and island day trips through their own activity desks, and Viator lists a similar small set, so for Fiji compare the resort desk price against GetYourGuide before booking. A Mamanuca day cruise booked through shopback.com.au/get-your-guide earns Cashback at the rate shown on the eligible amount, which the resort desk does not.

For New Zealand, GetYourGuide lists Queenstown adventure products such as Milford Sound day trips, Shotover Jet and bungy options, plus Rotorua geothermal and Maori cultural experiences, Hobbiton tours from Auckland or Matamata and Franz Josef glacier tours. Inventory is competitive with Viator and Klook rather than dominant, so compare prices on the specific tour, remembering that New Zealand operators often price in NZD and GetYourGuide shows the AUD conversion at checkout. Booking through shopback.com.au/get-your-guide earns Cashback at the rate shown on the eligible amount; free cancellation up to 24 hours applies on most of these listings.

Klook for most of Thailand. Bangkok temple tours, Chao Phraya dinner cruises, Ayutthaya day trips, Phuket and Phi Phi island speedboat trips and Chiang Mai elephant sanctuaries all have more operators and more departure times on Klook, which earns ShopBack Cashback at the rate shown at shopback.com.au/klook. GetYourGuide is worth checking for private guided tours in Bangkok and Chiang Mai and for Phi Phi and James Bond Island trips where its 24 hour free cancellation matters during the monsoon months (May to October). Compare the same tour on both and book through the ShopBack page of whichever is cheaper, since both earn Cashback.

Yes, Vietnam is one of GetYourGuide's stronger Asian markets: Ha Long Bay and Lan Ha Bay overnight cruises, Hanoi street food walks, Ninh Binh day trips, Hoi An lantern and cooking classes, Mekong Delta day trips and Cu Chi tunnels tours from Ho Chi Minh City are all well covered. Klook is comparable in Hanoi and Ho Chi Minh City, so compare the two on overnight cruise cabins specifically, where inclusions differ. Booking via shopback.com.au/get-your-guide earns Cashback at the rate shown on the eligible amount, and most listings keep the 24 hour free cancellation that helps when wet-season weather cancels a Ha Long sailing.

Yes, Europe is where GetYourGuide leads: skip-the-line Colosseum, Vatican Museums, Louvre, Eiffel Tower summit, Sagrada Familia and Alhambra tickets, plus Amsterdam canal cruises and Santorini sunset sailings. For June to August 2027 travel, timed-entry tickets for the Vatican, Alhambra and Sagrada Familia sell out weeks ahead, so book 2 to 3 months before travel and use the 24 hour free cancellation to rebook if plans move. Klook and Viator are secondary here; GetYourGuide typically has the most European operators. Start every booking from shopback.com.au/get-your-guide so the Cashback tracks at the rate shown.

GetYourGuide lists Oahu products such as Pearl Harbor and USS Arizona Memorial tours, Diamond Head hikes, Kualoa Ranch and North Shore circle island tours, plus Maui Road to Hana trips and Big Island volcano tours. Viator is at least as deep in Hawaii because of its North American base, and Klook is thin there, so for Hawaii compare GetYourGuide against Viator on the specific tour. Prices are often quoted in USD and converted at checkout, so check the AUD total before paying; booking through shopback.com.au/get-your-guide earns Cashback at the rate shown on the eligible amount.

Pick GetYourGuide for European city attractions where timed entry sells out (Rome, Paris, Barcelona, Amsterdam, Athens), for guided and small-group tours anywhere, for Vietnam and Dubai day trips, and whenever 24 hour free cancellation matters for an itinerary that may change. Skip it for East Asia theme parks, rail passes and eSIMs, where Klook on shopback.com.au/klook is deeper; for Hawaii and North America, where Viator often has more operators; and for resort-based Fiji activities that the resort desk sells on the day.

GetYourGuide lets Australian visitors display and pay in AUD through the currency selector in the site header, with some operator-priced tours set in EUR or USD and converted at checkout. Cashback sits as Pending until the confirmation time shown on this page has passed after the activity date, then moves to your withdrawable ShopBack balance and can be paid to an Australian bank account or PayPal, so an A$500 set of Rome bookings produces its Cashback after you get home, not at booking time.