Cashback exclusions

These items are not eligible for Cashback:

  • Apple, Playstation, Xbox, Nintendo Switch or Dyson products
  • Orders with a purchase amount less than $50 (aside from Eveready purchases).
  • Orders paid for with Everyday Rewards Dollars
  • Orders placed with the use of Big W staff discount code
  • Purchases through the Big W App

We calculate Cashback based on the purchase price, excluding:

  • Fees
  • Taxes
  • Shipping and delivery fees

This offer is not valid together with:

  • Any Gift Card, Voucher or store credit purchase
  • Any Gift Card, Voucher or store credit redemption
  • Promos or Vouchers not featured on ShopBack
  • Any exceptions will be at the store's discretion.

Terms and conditions

Cashback tracking

  • Cashback is available only if you visit the Big W website via our platform.
  • Big W can only confirm to us that an order is recorded if you accept all cookies that appear on their pages.
  • Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Refunds, cancellations and no-shows

  • Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

General disclaimers

  • Accounts that engage in fraudulent orders/activities to game/cheat the Cashback system will be banned and Cashback forfeited ShopBack reserves the right in its sole and absolute discretion to disqualify any users at any point of time.
  • Any infringement of the above terms and conditions would result in the loss of all bonuses. A repeat offence would result in the closure of your ShopBack account.

Cashback tracking tips

  • Always return to this platform and click through to Big W for every new transaction. Make sure the link on our platform is the last link you use to visit the Big W website.
  • Don't click on any third party links or extensions or use any adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
  • For Big W, always clear your cart before using the link from this platform. Items already in the cart when you visit from a link on our platform will not be tracked for Cashback.
  • If you encounter payment errors during your purchase, you should re-start your visit to the Big W website from this platform to ensure that your Cashback continues to be tracked.