Telsim Australia connects Australians to premium telecommunications through Australia’s leading NBN® and 5G networks. Leveraging the extensive Telstra Wholesale Network, we deliver fast, high-speed connectivity with uncompromising quality, reliability, and performance. Our portfolio includes flexible prepaid SIMs with no lock-in contracts, cutting-edge eSIM technology, robust home internet solutions, and international travel options, all supported by our platinum-rated customer service team, available seven days a week. Through our dedication to innovation and customer satisfaction, we have established ourselves as a trusted leader in telecommunications excellence. Telsim continues to deliver on its promise of seamless, reliable connectivity to keep Australians connected wherever they are.

Terms and Conditions:

1) This service is intended for personal use only and is subject to Telsim’s Fair Usage Policy.

2) For full terms and conditions, please visit: https://www.telsim.com.au/legals/

3) Telsim is not responsible for the loss or deletion of eSIMs or recharge vouchers.

4) SIM registration requires accurate and up-to-date personal information.

5) Refunds will not be provided for change-of-mind purchases, personal preference, or lack of use.

6) Where applicable, refunds:

• Require you to contact the partner from whom the purchase was made
• Are subject to approval by your purchase partner

7) No refunds are available for numbers that have been ported out.

How to use

Get connected in minutes with our fast, secure activation process, and enjoy the convenience of using Telsim eSIM.

eSIM Activation:

• Go to the Telsim activation portal: www.telsim.com.au/activate
• Create your Telsim My Account using a valid email address
• Select eSIM as your SIM type
• Enter eSIM activation code
• Choose a new mobile number or keep your existing one
• Enter your profile details and complete ID verification
• You’re ready to go! Check your email for the QR code to download the eSIM to your mobile device.

Note:

• Wi-Fi or internet access is required for activation.
• Telsim eSIMs are compatible with 4G/5G eSIM capable devices only.
• 5G is available on selected plans in 5G coverage areas, and with 5G-compatible devices.
• For more information on available plans visit www.telsim.com.au/critical-information-summary