CoolThings Australia

CoolThings Australia is an Australian-owned online gift retailer operating from a warehouse in South Launceston, Tasmania, that says it has delivered more than 1.18 million gifts since 2003. The catalogue is organised by person, occasion and interest and spans gadgets, games and puzzles, STEM and construction kits, novelty homewares, lamps, collectables and licensed Doctor Who, Star Wars, Marvel, DC and Harry Potter merchandise, plus gift vouchers and corporate bulk orders. Click through from the ShopBack CoolThings Australia page before you order to earn cashback at the current published rate.

CoolThings does not publish a points-based loyalty scheme; the My Membership link in its footer is the customer account for order tracking and wishlists. It does run a Discount Coupons page listing its official current codes, plus a How to Redeem a Coupon Code help page, and a newsletter promising insider promotions. For ShopBack purposes, only apply codes featured on the ShopBack CoolThings Australia page, because ShopBack's terms exclude purchases made with vouchers or promo codes not listed on ShopBack, and a non-featured code can stop the order tracking.

As of 4 October 2026 coolthings.com.au runs standing Clearance Gifts and On Sale sections, a Gifts Under $10 to $50 price ladder and a Secret Santa collection ahead of Christmas. For the rest of 2026 the Australian calendar gives you Black Friday on 27 November, Cyber Monday on 30 November and Boxing Day from 26 December, with the pre-Christmas dispatch cut-off the date that matters most for a gift retailer. ShopBack also upsizes CoolThings cashback from time to time, so compare the live price and the ShopBack rate on the day you buy.

Standard delivery within Australia is a flat $9.95 however many items you order, taking five to ten business days, and is free on orders over $149 after discounts except for bulky items. Express delivery is $14.95 and typically arrives in one to two business days, with weight-based quotes for carts over 4kg and some QLD, WA and NT addresses. Orders with every item in stock placed before 12pm Monday to Friday dispatch the same day. All parcels are tracked. ShopBack cashback excludes shipping charges.

Amazon Australia offers a vast general catalogue, fast delivery and its own returns window, but gift browsing means filtering a huge range. CoolThings is a curated specialist that groups items by recipient, age, occasion and interest, stocks niche brands such as UGEARS, Escape Welt puzzle boxes and Royal Selangor pewter collections, and backs everything with a 90-day guarantee and same-day dispatch. Choose CoolThings when you want ideas as much as items; choose Amazon for mainstream products. Both are on ShopBack Australia; CoolThings cashback tracks only via the ShopBack CoolThings Australia page.

Department stores sell mass-market toys at sharp prices and let you return in store, which wins for well-known licensed toys and party gifts. CoolThings leans toward STEM kits, mechanical models, brain-teaser puzzles, novelty gadgets and collector lines you rarely find on a department store shelf, and ships from one Tasmanian warehouse with tracked delivery. Choose the department store for the big-brand toy on a child's list; choose CoolThings for an unusual gift for a teenager or adult. CoolThings orders earn ShopBack cashback when you click through from the ShopBack page.

CoolThings lets you return a purchase within 90 days by emailing [email protected] with your order number, with no forms to fill in. Once the goods arrive back, within seven days you receive a store credit for change of mind or a refund to your original payment method less shipping; change-of-mind returns must be in original condition with packaging, and return postage is at your cost. Faulty-on-arrival items can be exchanged or refunded within 90 days and carry the manufacturer's 12-month warranty. Any refund or credit voids the matching ShopBack cashback.

Yes. CoolThings states that warehouse visits at 13/31 Thistle Street West, South Launceston are for Click & Collect orders only and asks you to call ahead on 03 6334 4022 before arriving. Place the order online first, choose collection at checkout and wait for confirmation that it is ready. Because the order is still placed through coolthings.com.au, it tracks for ShopBack cashback like a delivered order provided you clicked through from the ShopBack CoolThings Australia page and completed checkout in the same session.

Empty your CoolThings cart, then click through fresh from the ShopBack CoolThings Australia merchant page to coolthings.com.au and complete checkout in the same browser session, without clicking other links, using ad blockers or a VPN, or applying promo codes not featured on ShopBack. Accept the store's cookies so the sale is recorded. Cashback is calculated on the eligible amount excluding gift vouchers, store credit, fees, taxes and shipping, at the current published rate on the ShopBack CoolThings Australia page. It typically tracks within two days and confirms after about 35 days.

Yes. If you use the 90-day guarantee to return an item and receive a refund or store credit, the ShopBack cashback on that item is voided, because ShopBack's terms state that rejected, cancelled, refunded, exchanged or returned purchases are not eligible. A partial return voids the matching portion. Cancelling a confirmed order by contacting customer service before dispatch also removes the pending cashback. A replacement for a faulty item is not a refund and leaves the cashback on the original order unaffected.