CHARLES & KEITH
Up to 7.7% Cashback
4%
| Standard | Upsized | |
|---|---|---|
Charles & Keith New Customer | 4% | 7.7% |
Charles & Keith Existing Customer | 2.5% | 6.3% |
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
75 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
Never miss Cashback on CHARLES & KEITH
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
For CHARLES & KEITH, you need to clear your cart, close the CHARLES & KEITH app, open this platform to visit the CHARLES & KEITH app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
If you encounter payment errors during your purchase, you should restart your visit to the CHARLES & KEITH from this platform to ensure that your Cashback continues to be tracked.
CHARLES & KEITH can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Shop and earn at similar stores
CHARLES & KEITH on ShopBack
What is CHARLES & KEITH?
CHARLES & KEITH is a Singaporean fashion label founded in 1996 by brothers Charles and Keith Wong, who opened their first footwear store at Amara Shopping Centre in Singapore. It designs shoes, bags, wallets, eyewear, accessories and costume jewellery, operates stores in more than 30 countries and ships online to nearly 60 markets including Australia through charleskeith.com/au. The 2026 range includes a 30th Anniversary Collection. Click through from the ShopBack CHARLES & KEITH page before you order to earn Cashback at the current published rate.
How does CHARLES & KEITH Privilege Membership work in Australia?
Creating a free account enrols you as a Member. Any purchase within 12 months lifts you to Silver, AU$250 of spend within 12 months reaches Gold and AU$500 reaches Platinum, unlocking welcome, birthday, anniversary and milestone gifts, early access, members-only offers and a Privilege Member's discount on regular-priced items. Membership does not expire, but you drop a tier if the spend is not repeated, and privileges exclude collaborations, foot care and sale items.
CHARLES & KEITH sale calendar 2026?
As of 4 October 2026 charleskeith.com/au runs a permanent Sale section for shoes, bags, wallets, accessories and kids, plus 10 percent off your first purchase when you subscribe and create an account. The Fall Winter 2026 season and 30th Anniversary Collection are the current full-price drops. For the rest of 2026, Black Friday on 27 November, Cyber Monday on 30 November and Boxing Day from 26 December are the key windows. ShopBack also upsizes CHARLES & KEITH Cashback periodically, so compare the live price and the ShopBack offer on the day.
How long does CHARLES & KEITH delivery take in Australia?
Standard delivery is free on orders above AU$150 and tracked. The shipping FAQ notes that because products ship from multiple warehouse locations, items may arrive in separate parcels and standard delivery can take 9 to 15 working days, longer for remote and regional areas. Working days follow Singapore's calendar, and orders confirmed by 9am Singapore time are processed the same day. Orders over AU$1,000 may attract extra import duties.
CHARLES & KEITH vs a department store shoe floor for Australian shoppers?
A department store such as Myer or David Jones lets you try several brands in one visit, exchange in store and take delivery from a local warehouse within days. CHARLES & KEITH sells only its own label, ships from overseas on a 9 to 15 working day window and offers no online exchanges in Australia, but gives you the full range, member pricing on regular items and matching shoes and bags. Choose the department store for speed and fitting; choose CHARLES & KEITH for the label. Cashback tracks via the ShopBack CHARLES & KEITH page.
New customer vs existing customer: how does ShopBack treat CHARLES & KEITH orders?
The ShopBack CHARLES & KEITH page publishes two Cashback offers, one for new CHARLES & KEITH customers and a lower one for existing customers. Which offer applies is determined by the merchant when it validates the sale, not by your ShopBack account. The current figures sit on the ShopBack page.
Can I exchange a CHARLES & KEITH online order in Australia?
The Australian returns FAQ states that exchanges for online orders are currently not available in Australia, so if a size is wrong you return the item and place a new order. Returns are accepted within 30 days of receipt in original condition with packaging and tags, excluding earrings and foot care unless defective. Post to the Rowville, Victoria address at your own cost or use a drop-off point with a fee deducted from the refund.
Does CHARLES & KEITH offer a student discount in Australia?
Yes. The Australian site advertises 10 percent off full-priced items for students verified through Student Beans or UNiDAYS, and links a separate Youth and Essential Worker Discount. These are store promotions run by CHARLES & KEITH. No code needed: go through ShopBack before you pay and part of what you spend comes back as Cashback.
How do I earn ShopBack Cashback on CHARLES & KEITH?
CHARLES & KEITH runs its Australian store at charleskeith.com/au. Go through ShopBack before you pay and the Cashback tracks to your ShopBack account. On your phone, open CHARLES & KEITH from the ShopBack app and finish the order there. The ShopBack CHARLES & KEITH page shows the new-customer and existing-customer rates. It typically shows as pending within two days and confirms after about 75 days.
Do returns at CHARLES & KEITH affect my ShopBack Cashback?
CHARLES & KEITH's Australian store does not offer online exchanges and drop-off returns carry a fee, so use the Size Guide before you order. Cashback is based on what you keep: if you return or cancel part of an order, the Cashback adjusts to match. A replacement for a defective item arranged through customer service is not a refund, so the Cashback on the original order stays as it is.
