Agoda
Up to 5.5% Cashback
Package (Hotel portion)
5.5%
Hotel
5.5%
Flights
1%
Take note
- For Package (Flight + Hotel) booking, only the Hotel portion is eligible for cashback
- Cashback is eligible only if bookings are made on Agoda, and not on Agoda's partner sites
Cashback timeline
Purchase
Tracked in
5 days
Confirmed in
120 days after your trip
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- For partial returns or exchanges, we'll prorate the Cashback as an adjustment.
- No-shows and any booking changes that lead to a change in the booking ID will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
- Exchange rates may cause small changes to your purchase total and Cashback from some foreign stores.
Other terms and conditions
Agoda terms and conditions
- Cashback is eligible only if bookings are made on Agoda, and not on Agoda's partner sites
- Agoda reserves the right to determine the exchange rate for cashback calculation at its sole discretion. ShopBack adheres to Agoda's recommended exchange rate.
- For packages (Hotel + Flight), two bookings will be tracked. One for the Hotel and one for the full package. After a successful stay, only the Hotel booking will be confirmed.
Never miss Cashback on Agoda
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
If you encounter payment errors during your purchase, you should restart your visit to the Agoda from this platform to ensure that your Cashback continues to be tracked.
Agoda can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
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Agoda Shopping Guide on ShopBack
What is Agoda?
Online travel platform founded 2005 in Singapore, now part of Booking Holdings. The platform covers hotels, homes, flights, airport transfers, and activities, with savings tools like AgodaCash (in-app credit on eligible bookings), the AgodaVIP tiered loyalty programme, mobile-only Insider Deals, free-cancellation rate tiers, pay-at-hotel reservations, and multi-currency checkout all surfaced in the booking flow.
Headquarters & coverage
Co-headquartered in Singapore and Bangkok. Strong inventory across Asia-Pacific — particularly Southeast Asia, Japan, Korea, and Greater China — plus growing depth across Australia, New Zealand, and the Pacific.
What is AgodaCash?
In-app credit earned on eligible bookings and promotions. Typically redeemable toward future hotel, flight, or activity bookings on agoda.com or the Agoda app, subject to merchant T&Cs. Often shown alongside the room rate at checkout.
What is AgodaVIP?
Tiered loyalty programme — Bronze, Silver, Gold — unlocked by completed stays. Higher tiers typically unlock larger member-only discounts on selected properties, marked with a VIP badge in search results; benefits vary by tier.
Hotels vs Homes
Hotels: traditional properties, resorts, hostels with daily housekeeping and front-desk service. Homes: apartments, villas, serviced residences — better for families leaving the suburban house behind, groups, longer stays, and self-catering. Both bookable through the same platform.
Pay Now vs Pay at Hotel
Pay Now: charged at booking, often the lowest published rate, may be non-refundable. Pay at Hotel: card guarantees the reservation, payment is typically collected on arrival — useful for travellers who want to defer the charge.
Free Cancellation rates
Selected rates are flagged "Free Cancellation until [date]." Cancel inside the window for a refund; outside the window the property's penalty typically applies. Always confirm the exact cut-off shown on the booking page.
Non-refundable rates
Usually the cheapest tier. Charged immediately and typically not refundable if plans change. Best for fixed itineraries — domestic flights already booked, work travel, or last-minute trips.
Mobile-only & Insider Deals
Selected properties offer extra discounts visible only in the Agoda app. Look for the "Insider Deal" or mobile-exclusive badge during search; availability varies.
Flights & Bundles
Agoda sells standalone flights and hotel + flight bundles. Bundling can lower the combined trip cost compared with booking each leg separately, though savings vary by route and date.
Bali & Southeast Asia escapes
Long-favoured Aussie outbound destinations include Bali and Phuket (resort beach holidays), Bangkok and Ho Chi Minh City (food and city breaks), and Singapore and Kuala Lumpur (family-friendly short hops) — all with deep mid-range and resort inventory.
Trans-Tasman & Pacific
Trans-Tasman favourites span Auckland and Wellington (city stopovers), Queenstown (ski and adventure), Christchurch (South Island gateway), and Rotorua (geothermal escapes); Pacific island picks include Fiji (Nadi and Denarau for resort packages), Vanuatu (Port Vila), New Caledonia (Nouméa), and Samoa — short hops popular for ski season, honeymoons, and winter sun.
Mid- to long-haul
Mid-haul Asia picks include Tokyo and Osaka (cherry blossom and autumn windows), Seoul (city breaks), and Hong Kong (shopping stopovers); long-haul favourites span London and Paris (Europe summer trips), New York and Los Angeles (US city breaks), and Dubai and Rome (stopover and historic city stays) — usually booked further in advance, where pairing flights and hotels can streamline the trip.
Road trips & regional stays
Wide motel, B&B, and regional hotel inventory along Australian touring routes — the Great Ocean Road (coastal Victorian drive), the NSW South Coast (beach towns south of Sydney), the Sunshine Coast (Queensland resort country), and Margaret River (WA wine region) — useful for weekend escapes from the suburbs.
Family travel
Use the "family-friendly" filter — pools, kid clubs, extra bed options. Apartments and serviced residences via Homes work well for families needing kitchen access during school holidays.
Business travel
Filter by Wi-Fi, workspace, near-airport, and free cancellation. Pay at Hotel rates simplify reimbursement.
Peak AU travel windows
Australian school holidays (April, July, late September, December–January), Easter, ANZAC Day long weekend, Christmas / New Year. Book earlier — outbound demand from major capitals tightens availability and pricing.
How to book
Search by destination, date, and guests. Filter by price, star rating, review score, free cancellation, and amenities. Compare on the property page, then select a rate and complete checkout.
Modifying a booking
Manage via "My Bookings" in the app or website. Date or guest changes typically depend on the rate's flexibility — Free Cancellation rates are usually the easiest to amend.
Cancellation policy
Each rate states its own policy. Free Cancellation rates typically refund in full before the cut-off; non-refundable rates typically do not refund — subject to property policy.
Refund timing
Refunds typically return to the original payment method. Processing time depends on the card issuer or bank — often several business days to a couple of weeks. AusPost mail-back of physical documents is not typically required.
Customer support
24/7 customer support via the Agoda app's Help Centre. In-app chat is usually the fastest route for urgent booking issues.
Why use the app
Mobile-only Insider Deals, faster checkout with saved payment methods, push alerts for price drops, offline access to booking details, and AgodaVIP badges surfaced in search.
Currency & payment
Pay in AUD or in the property's local currency. Cards, selected digital wallets, and AgodaCash are typically accepted. Currency conversion may apply if billed in a non-AUD currency.
Reviews & price comparison
Verified guest reviews from completed stays — filter by traveller type. Agoda shows per-night and total trip price with taxes and fees toggled; always compare the total since taxes vary by destination.
Travel insurance
Optional add-on at checkout in selected markets. Worth considering for long-haul trips or peak-season travel where disruptions are more likely; coverage subject to policy terms.
AgodaVIP & AgodaCash
Bronze, Silver, Gold tiers earned through completed stays — benefits vary by tier. AgodaCash is typically earned on eligible bookings and redeemable on future bookings, subject to merchant T&Cs.
AU sale periods
Major travel sales typically align with Click Frenzy, EOFY (end of financial year), Boxing Day, Black Friday, Cyber Monday, plus "early bird" sales around Australian school holidays.
Cashback via ShopBack
Activate cashback via ShopBack before visiting agoda.com or the Agoda app. Complete the booking in the same session — earn cashback via ShopBack Australia. Avoid unsupported voucher codes or external referral links. AgodaVIP tier discounts, AgodaCash, mobile-only Insider Deals, sale events, and ShopBack cashback may be stackable — check current merchant terms.
AU traveller patterns
Australian travellers heavily index toward Bali, Fiji, Bangkok, and Phuket — consistently among the most booked outbound destinations from Sydney, Melbourne, Brisbane, and Perth. Free Cancellation and Pay at Hotel rates skew popular with AU users, who often book early for school holiday windows, Easter, and Christmas / New Year and value flexibility. Mobile-only Insider Deals and AgodaVIP tier discounts are most visible on the Agoda app, making the app the preferred channel for repeat travellers. Trans-Tasman and Pacific island packages perform strongly around Australian winter school holidays, the NZ ski season, and the December festive period. AgodaVIP, AgodaCash, and ShopBack cashback may be stackable with major AU sale events (Click Frenzy, EOFY, Boxing Day) — check current merchant terms for the latest stacking eligibility.
Stays
Hotels · Resorts · Apartments · Villas · Motels · Hostels · Serviced Residences
Flights
One-way · Return · Multi-city · Hotel + Flight bundles
Activities & transport
Tours · Attractions · Theme parks · Day trips · Airport transfers · Private cars
Account features
AgodaCash wallet · AgodaVIP tier status · Saved properties · Trip history · Multi-currency display